Regional Transportation & Logistics Specialist

Becton Dickinson Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 96,000; Full time

Job summary

Becton Dickinson Sdn. Bhd. in Malaysia is seeking a Supply Chain Logistics Analyst to manage shipment track-and-trace, escalation handling and freight-cost support within a regional team. The role emphasizes data-driven analysis, accurate reporting and cross-functional collaboration across countries.

You will build and maintain dashboards (Power BI/Excel), monitor KPIs, and support continuous improvement initiatives in regional transportation and shipment visibility.

Qualifications

• Required: Bachelor's degree in Business Administration, Supply Chain Management or a related field.
• Preferred: Master's degree in Supply Chain Management.
• Experience: 2–3 years in supply chain operations, logistics or transportation.
• Strong analytical, data-driven mindset with high attention to accuracy.
• Clear, concise written and verbal communication to senior stakeholders.
• Strong technical skills in building analytical reports (advanced Excel; Power BI preferred).
• Working knowledge of ocean, air and road freight, Incoterms and shipment documentation.
• Familiarity with SAP and transportation visibility platforms. Exposure to Power Automate or Power Apps is an advantage.
• Understanding of temperature-controlled and dangerous-goods shipping is an advantage.
• Able to manage several priorities and follow issues through to closure with little supervision.
• Able to work with teams across countries and time zones.

Responsibilities

• Identify and prioritize critical shipments, including revenue-risk, back-order-risk, short-shelf-life and must-win SKUs.
• Ensure all inbound and outbound milestone events for GAR critical shipments are complete.
• Monitor shipments continuously across BD ERP systems and S&OE dashboards.
• Track assigned worklists manually to backfill missing milestone events.
• Keep inbound delivery (IBD) dates in the system up to date to reflect revised ETAs.
• Share regular critical-shipment updates with GAR SCM leadership, the GDP team and Country Logistics teams.
• Prepare delayed-shipment lists and elevate to the source sites or service providers involved.
• Follow up on each escalation and close it, recording outcomes and learnings.
• Ask service providers for root cause analysis and corrective/preventive actions (RCA/CAPA) on recurring failures, such as rollovers, documentation errors and missed pickups.
• Resolve shipment documentation and release issues, such as missing waybills, delivery-order holds and container release.
• Work with Global Transportation to resolve operational and business issues.
• Keep stakeholders informed on escalation status and resolution.
• Help resolve freight invoice exceptions and payment delays with the freight audit provider, carriers and country finance teams.
• Coordinate cargo claims for damage, loss or temperature excursions, including documentation, deadlines and follow-up.
• Work closely with Country Logistics teams, service providers, Global Transportation, Global Procurement, Planning, Quality and other stakeholders.
• Help prepare for regional Logistics S&OE meetings and maintain the escalation contact directory.
• Support Regional Transportation CI initiatives, including rollout of visibility tools and better data quality.
• Build and maintain reports on shipment performance, revenue at risk and escalations.
• Keep the regional task tracker up to date.

Skills

Analytical mindset

Stakeholder communication

Analytical reporting

Freight and logistics knowledge

SAP/visibility platforms

Power Automate / Power Apps (adv)

Temperature-controlled shipping (adv)

Multitasking across time zones

Education

Bachelor's degree in Business Administration/Supply Chain

Master's degree in Supply Chain Management (preferred)

Tools

SAP

Power BI

Power Automate

Power Apps

Job description

Becton Dickinson Sdn. Bhd. in Malaysia is seeking a Supply Chain Logistics Analyst to manage shipment track-and-trace, escalation handling and freight-cost support within a regional team. The role emphasizes data-driven analysis, accurate reporting and cross-functional collaboration across countries.

You will build and maintain dashboards (Power BI/Excel), monitor KPIs, and support continuous improvement initiatives in regional transportation and shipment visibility.