Regional Transportation Coordinator

Becton, Dickinson and Company; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

BD in Kuala Lumpur is seeking a Logistics Specialist to manage shipment track-and-trace, escalation handling, and freight cost support within a global medical technology environment. You will collaborate with country logistics teams across regions, use SAP and Power BI to build reports, and apply continuous improvement initiatives.

The role requires a bachelor's in business or supply chain and 2–3 years of relevant experience; master's preferred.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management or related field.
• Master's degree in Supply Chain Management preferred.
• 2–3 years in supply chain operations, logistics or transportation.
• Strong analytical, data-driven mindset with attention to accuracy.
• Experience building analytical reports (Excel; Power BI).
• Knowledge of SAP and transportation visibility platforms.

Responsibilities

• Shipment Track and Trace: monitor inbound/outbound milestones and update ETAs.
• Escalation Management: prepare delayed-shipment lists and drive RCA/CAPA.
• Freight Cost and Claims Support: resolve invoice exceptions and coordinate cargo claims.
• Stakeholder Collaboration: work with Country Logistics teams and Global partners.
• Continuous Improvement and Reporting: CI initiatives and shipment performance dashboards.

Skills

Analytical mindset

Data-driven

Excel

Power BI

SAP

Power Automate

Power Apps

Cross-functional collaboration

Temperature-controlled shipping

Education

Bachelor's degree in Business Administration

Master's degree in Supply Chain Management

Tools

SAP

Power BI

Power Automate

Power Apps

Job description

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Key Responsibilities

1. Shipment Track and Trace Identify and prioritize critical shipments, including revenue-risk, back-order-risk, short-shelf-life and must-win SKUs. Ensure all inbound and outbound milestone events for GAR critical shipments are complete. Monitor shipments continuously across BD ERP systems and S&OE dashboards. Track assigned worklists manually to backfill missing milestone events. Keep inbound delivery (IBD) dates in the system up to date to reflect revised ETAs. Share regular critical-shipment updates with GAR SCM leadership, the GDP team and Country Logistics teams.
2. Escalation Management Prepare delayed-shipment lists and elevate to the source sites or service providers involved. Follow up on each escalation and close it, recording outcomes and learnings. Ask service providers for root cause analysis and corrective/preventive actions (RCA/CAPA) on recurring failures, such as rollovers, documentation errors and missed pickups. Resolve shipment documentation and release issues, such as missing waybills, delivery-order holds and container release. Work with Global Transportation to resolve operational and business issues. Keep stakeholders informed on escalation status and resolution.
3. Freight Cost and Claims Support Help resolve freight invoice exceptions and payment delays with the freight audit provider, carriers and country finance teams. Coordinate cargo claims for damage, loss or temperature excursions, including documentation, deadlines and follow-up.
4. Stakeholder Collaboration Work closely with Country Logistics teams, service providers, Global Transportation, Global Procurement, Planning, Quality and other stakeholders. Help prepare for regional Logistics S&OE meetings and maintain the escalation contact directory.
5. Continuous Improvement and Reporting Support Regional Transportation CI initiatives, including rollout of visibility tools and better data quality. Build and maintain reports on shipment performance, revenue at risk and escalations. Keep the regional task tracker up to date.

Qualifications Required: Bachelor's degree in Business Administration, Supply Chain Management or a related field. Preferred: Master's degree in Supply Chain Management. Experience: 2–3 years in supply chain operations, logistics or transportation. Skills and Competencies Strong analytical, data-driven mindset with high attention to accuracy. Clear, concise written and verbal communication, including updates to senior stakeholders. Strong technical skills in building analytical reports (advanced Excel; Power BI preferred). Working knowledge of ocean, air and road freight, Incoterms and shipment documentation. Familiarity with SAP and transportation visibility platforms. Exposure to Power Automate or Power Apps is an advantage. Understanding of temperature-controlled and dangerous-goods shipping is an advantage. Able to manage several priorities and follow issues through to closure with little supervision. Able to work with teams across countries and time zones.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills Optional Skills .

Primary Work Location MYS Kuala Lumpur - Jalan Kerinchi Additional Locations Work Shift BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.