Regional Supply Chain Coordinator

Novartis Corporation (M) Sdn Bhd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Novartis is seeking a Regional Supply Chain Analyst in Malaysia to help deliver regional KPIs and optimize supply chain performance. You will refresh KPI dashboards, track PCE/FTE, and support budget reviews while coordinating with country teams, manufacturing sites, and global platforms.

The role requires a university degree in a related field, fluent English, and at least 3 years in demand and supply planning.

Qualifications

• University degree in Business Administration, Operations, Supply Chain Management, or a related field.
• Fluent written and spoken English.
• Minimum 3 years of experience in demand and supply planning, or broader supply chain operations.
• Strong end-to-end supply chain understanding and ability to review demand and supply gaps.

Responsibilities

• Support delivery of regional supply chain KPIs and targets.
• Prepare and refresh monthly regional KPI dashboards.
• Track PCE and FTE actuals vs targets and support budget reviews.
• Consolidate results to report monthly Customer Service Level and performance.
• Weekly refresh regional supply risk files and discuss bottlenecks for priority orders.
• Collaborate with country teams, sites and global functions to address supply concerns.
• Support onboarding of new hires with access to applications and regional processes.
• Contribute to continuous improvement initiatives to strengthen supply chain processes.

Skills

Demand planning

Data analytics

Stakeholder management

Education

University degree in Business Administration, Operations, Supply Chain Management, or a related field

Job description

• Support delivery of regional supply chain Key Performance targets, including Customer Service Level, Harmonized Forecast Accuracy, Bias, Inventory, Write-Offs, PCE and FTE targets.
• Prepare, refresh and generate monthly regional KPI dashboard reports, including performance analysis and follow-up actions with APMA country organizations.
• Track monthly PCE and FTE actuals versus targets, support budget reviews, validate regional cost center spending and contribute to productivity discussions.
• Consolidate and validate results to generate monthly Customer Service Level result to report MTD and YTD performance, projected future supply risks and presentation materials for global review meetings.
• Weekly refresh regional supply risk files, govern backorder lists and drive bottleneck discussion on order prioritization or issue resolution to mitigate supply backorder risks.
• Collaborate with country supply chain teams, manufacturing sites, ESO, customer service and E2E planning teams to address supply concerns and provide order status updates.
• Support lifecycle management activities such as launches, site transfers and pruning in coordination with global platforms.
• Coordinate planning parameter reviews, including MOQ, lead time, safety stock and remaining shelf-life, ensuring timely validation with country teams.
• Support onboarding of new hires with access to relevant applications, regional reporting processes and standard ways of working.
• Contribute to continuous improvement initiatives to strengthen supply chain processes, reporting quality and regional collaboration.
• University degree in Business Administration, Operations, Supply Chain Management, or a related field.
• Fluent written and spoken English, with the ability to communicate effectively across international teams.
• Minimum 3 years of experience in demand and supply planning, or broader supply chain operations.
• Strong end-to-end supply chain understanding, with the ability to review demand and supply gaps, monitor backorder risks and support mitigation actions.
• Strong data analytics and reporting skills, including KPI dashboard refresh, data validation, trend analysis and preparation of clear regional performance insights.
• High attention to detail and commitment to accurate, reliable reporting.
• Effective stakeholder management skills, with the ability to coordinate across country teams, sites and global functions to resolve supply issues and align actions.
• Fluent written and spoken English.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

With approximately 100 000 associates in 140 countries worldwide, Novartis associates share a vision of a better today and tomorrow for patients – a vision that drives our growth and success. The greatest job satisfaction for our associates is the knowledge that they improve the quality of life for patients with increasing precision and efficiency through breakthrough science and innovation.

Our performance-oriented culture and responsible approach attract top experts in all areas – research and development, marketing and sales, finance and administration. Our talented associates have made us a global leader in healthcare. Novartis is committed to rewarding the people who invest ideas and work in our company.

With approximately 100 000 associates in 140 countries worldwide, Novartis associates share a vision of a better today and tomorrow for patients – a vision that drives our growth and success. The greatest job satisfaction for our associates is the knowledge that they improve the quality of life for patients with increasing precision and efficiency through breakthrough science and innovation.

Our performance-oriented culture and responsible approach attract top experts in all areas – research and development, marketing and sales, finance and administration. Our talented associates have made us a global leader in healthcare. Novartis is committed to rewarding the people who invest ideas and work in our company.

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