Regional Product Support Manager – Aircraft Systems

Airbus; Subang Jaya; On-site; MYR 120,000 - 240,000; Full time

Job summary

Airbus Helicopters Malaysia SDN. BHD.

seeks a Professional Level Product Support Manager to act as the primary technical interface for regional customers, ensuring fleet operations and satisfaction by resolving technical queries and coordinating maintenance logistics in Malaysia and the wider region. Responsibilities include driving technical query resolution, formulating repair solutions, on-site assessments, and elevating issues as needed while maintaining compliance with ASB/EASB processes

Qualifications

• Relevant experience in technical product support or service engineering preferred.
• Strong communication and stakeholder management skills.
• Familiarity with aviation maintenance processes and regulatory awareness.

Responsibilities

• Serve as primary technical interface for regional customers in AHG Support Engineering context.
• Resolve technical queries and provide airworthiness advisories to ensure fleet operations.
• Coordinate maintenance logistics and liaise with MROs and operators to obtain approvals.

Job description

Airbus Helicopters Malaysia SDN. BHD.

seeks a Professional Level Product Support Manager to act as the primary technical interface for regional customers, ensuring fleet operations and satisfaction by resolving technical queries and coordinating maintenance logistics in Malaysia and the wider region. Responsibilities include driving technical query resolution, formulating repair solutions, on-site assessments, and elevating issues as needed while maintaining compliance with ASB/EASB processes