Reconciliation Officer (1-year contract)

Howden Insurance Brokers Limited; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Howden Insurance Brokers Limited is seeking a reconciliation support professional in Kuala Lumpur to ensure the accurate processing of client accounts. The role emphasizes maintaining up-to-date records, supporting month-end and stand-alone reconciliation tasks, and handling administrative duties with a strong compliance focus.

The ideal candidate holds a Diploma or equivalent qualification with 1–2 years of experience, preferably with reconciliation or accounting exposure, and demonstrates

Qualifications

• Diploma or equivalent qualification with 1–2 years of working experience.
• Experience in reconciliation or account handling preferred.
• Candidates should be detail-oriented with a compliance mindset.

Responsibilities

• Ensures daily/monthly data feeds are received on time and follows up on missing/incorrect information.
• Recognizes accuracy to identify and investigate true breaks.
• Follows all policies and regulatory requirements.
• Understands operational controls as applied to reconciliation processing.
• Identifies opportunities to streamline reconciliation processes (matching rules, automation).
• Supports reconciliation within the team's scope for month-end and stand-alone processes.
• Assists with administrative duties.

Skills

Attention to detail

Compliance orientation

Data reconciliation

Administrative support

Education

Diploma or equivalent qualification

Job description

The purpose of the job is to provide reconciliation support to ensure the effective and efficient processing of client’s account-related tasks. The role aims to maintain accurate and up-to-date records, facilitate smooth operations, and support the overall operation functions of the Company.

Key Responsibilities

• Ensures daily/monthly data feeds are received on time, with proper follow up conducted for missing/incorrect information.
• Recognize that accuracy is key to ensure true breaks are identified and investigated accordingly.
• Strict adherence to policies and regulatory requirements is observed.
• A good understanding of the operational controls and how they apply to the reconciliation processing.
• Identify departmental system or process changes to streamline and/or improve the reconciliation process and efficiency (matching rules, automating processes)
• Proven capability of supporting the reconciliation processes within the team’s scope including all month end and stand‑alone processes.
• Assist with administrative duties.

Compliance

• Ensure compliance with relevant company and/or group policies and procedures.
• Maintain accurate records and correspondence.

Representing the Company

• Perform any other reasonable duties as required.

Knowledge and Experience

• Diploma or equivalent qualification with a minimum of 1 – 2 years of working experience.
• Preferably with experience in reconciliation or account experience.
• Attention to detail and compliance-oriented mindset.