Quality Team Lead

JACOBS DOUWE EGBERTS; Johor Bahru; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading food and beverage company is seeking a Quality Team Lead in Johor Bahru, Malaysia. This role involves overseeing daily quality operations, ensuring compliance with food safety standards, and leading continuous improvement initiatives. Candidates should have a Bachelor's degree in a relevant field and 7+ years in manufacturing, alongside strong leadership and analytical skills. The position offers a full-time contract and is crucial for maintaining product quality and safety within the plant.

Qualifications

• University Degree (Bachelor's) in Food Science, Food Technology, Microbiology, Chemistry, Biology, or related field.
• 7+ years of experience in a manufacturing environment.
• Knowledge of quality and food safety standards such as ISO/FSSC 22000, IFS, HACCP, GMP.

Responsibilities

• Drive daily quality operations and ensure FSMS compliance.
• Safeguard product quality and food safety.
• Lead and supervise daily quality operations and process controls.
• Authorize product releases and manage quality initiatives.

Skills

Team leadership

Analytical skills

Communication

Problem solving

Networking

Statistical skills

Education

University Degree in Food Science, Food Technology or related field

Job description

Quality Management Johor Bahru Full-time Malaysia

Job Description

The Quality Team Lead drives daily quality operations by supervising process controls, product verification, hold and release governance, ensuring FSMS compliance, timely escalation of issues, and continuous improvement across the plant.

Key Responsibilities:

• Ensure FSMS compliance and audit readiness (FSSC, GMP, HACCP, Halal, Kosher, SNI, USFDA) through validation, documentation accuracy, CAPA effectiveness, and zero NC performance.
• Safeguard product quality and food safety by verifying compliance to specifications, leading complaint investigations, supporting COA/testing, and providing QA support to production.
• Monitors and verifies GMP & sanitation execution, escalates gaps for correction.
• Maintain SHE and financial discipline within the Quality function.
• Champion SHE culture, adhere to safety rules, conduct BOS, and ensure a safe work environment.
• Lead daily quality operations, supervise process controls, product verification, hold‑and‑release governance, organize team structure, maintain schedules, and represent Quality in operating performance meetings.
• Authorize product release; manage QI, block/unblock, rework, and downgrade via SAP.
• Execute FSMS (HACCP, GMP, FSSC 22000): maintain compliance, conduct mock recall, audit preparation, CAPA closure, verify CCPs and OPRPs, train production teams, oversee HEM, and provide shopfloor QA oversight.
• Lead continuous improvement initiatives [CAPA], issue and track corrective actions and NCs, provide solutions for allergen, GMP, Halal, and food safety issues.
• Manage customer complaints, drive resolution, monitor trends, and conduct risk assessment.
• Represent Quality in new product introductions and line trials, review specifications, approve documentation, and conduct annual reviews.
• Deliver daily, weekly, monthly KPI updates, report QI, RFT, NC costing, conduct loss analysis, and lead automation/digitalization program.
• Ensure HEM swab execution, air monitoring, sanitation, GMP audit, and pest control verification.
• Collaborate across functions, resolve interdepartmental issues, and support operational excellence.
• Drive continuous improvement, automation, workflow enhancements, disseminate food safety knowledge, and promote FSQ campaigns.
• Develop, update, and maintain SOPs, specifications, and documents; ensure new material meets standards; authorize COA issuance.
• Conduct proactive risk assessments, implement preventive measures, maintain quality systems, foster competency development, and report FSQ culture maturity.
• Support MOS activities, deliver quality system tools, share safety programs, and provide training.
• Monitor AOP, OPEX, CAPEX, enforce financial discipline, and manage overtime requests.
• Coach and mentor technicians, drive improvement opportunities, and facilitate competence development.
• Communicate with stakeholders, exercise authority to stop production, and contribute to ad‑hoc tasks.

Qualifications

• University Degree (Bachelor's) in Food Science, Food Technology, Microbiology, Chemistry, Biology, or related field.
• 7+ years in a manufacturing environment.
• Knowledge of quality and food safety standards (ISO/FSSC 22000, IFS, HACCP, GMP).
• Strong team leadership, communication, analytical, networking, and statistical skills.
• Approach problem solving with high accuracy and decision quality.
• Language proficiency: Local (Fluent), English (Intermediate).