Quality System Analyst

SUPER MICRO COMPUTER MALAYSIA SDN. BHD.; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Super Micro Computer Malaysia Sdn. Bhd.

is seeking a Quality System Analyst to support the implementation, maintenance, and continual improvement of the Integrated Management System (IMS), including Quality and Environmental management. The role involves planning and conducting internal audits, developing and maintaining quality documentation, monitoring KPIs, and collaborating with cross-functional teams to resolve quality, environmental, and compliance issues.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Environmental Science, Information Systems, or a related field required.
• Minimum 2 years of relevant experience supporting Quality, Environmental, Information Security, or other Management Systems in a manufacturing and/or high-tech environment.
• Experience supporting QMS/EMS/ISMS activities, including audits, document control, corrective actions, or process improvement.
• Knowledge of ISO 9001, ISO 13485, ISO 14001, ISO 27001, AS9100, or IATF 16949 is preferred.
• Internal Auditor certification is preferred; Lead Auditor certification is an advantage.
• Knowledge of CAPA, RCA, FMEA, risk assessment, and KPIs.

Responsibilities

• Support the implementation, maintenance, and continual improvement of the IMS, including Quality, Environmental, and other applicable management systems.
• Plan, conduct, document, and follow up on internal audits, including tracking corrective actions through verification and closure.
• Develop, review, and maintain Quality Procedures, Work Instructions, SOPs, and other IMS documentation.
• Review and process document change requests per document control requirements.
• Monitor and analyze departmental KPIs and support corrective and preventive actions.
• Support continual improvement initiatives to enhance IMS effectiveness and efficiency.
• Collaborate with cross-functional teams to resolve quality, environmental, and compliance issues.
• Provide training and guidance on IMS requirements, procedures, and best practices.
• Support customer, certification, regulatory, and third-party audits.
• Maintain current knowledge of applicable ISO standards, regulatory requirements, and industry best practices.

Skills

Quality Management

CAPA

Root Cause Analysis

Auditing

Documentation

Cross-functional Collaboration

Analytical Thinking

Communication

Education

Bachelor's degree in Engineering/Quality Management/Environmental Science/Information Systems or related field

Tools

Microsoft Office

Document Management Systems

Job description

The Quality System Analyst supports the implementation, maintenance, and continual improvement of the Integrated Management System (IMS), including Quality, Environmental, and other applicable management systems. This role involves planning and conducting internal audits, developing and maintaining quality documentation, monitoring performance indicators, and collaborating with cross-functional teams to resolve quality, environmental, and compliance issues.

What will be your main task:

Support the implementation, maintenance, and continual improvement of the Integrated Management System (IMS), including Quality, Environmental, and other applicable management systems

Plan, conduct, document, and follow up on internal audits, including tracking corrective actions through verification and closure

Develop, review, and maintain Quality Procedures (QPs), Work Instruction Procedures (WIPs), Standard Operating Procedures (SOPs), and other IMS documentation

Review and process document change requests in accordance with document control requirements

Monitor and analyze departmental Key Performance Indicators (KPIs) and support corrective and preventive action activities

Support continual improvement initiatives to enhance the effectiveness and efficiency of the IMS

Collaborate with cross-functional teams to resolve quality, environmental, and compliance issues

Provide training and guidance on IMS requirements, procedures, and best practices

Support customer, certification, regulatory, and third-party audits

Maintain current knowledge of applicable ISO standards, regulatory requirements, and industry best practices

What can help you succeed:

Bachelor's degree in Engineering, Quality Management, Environmental Science, Information Systems, or a related field required

Minimum 2 years of relevant experience supporting Quality, Environmental, Information Security, or other Management Systems in a manufacturing and/or high-tech environment

Experience supporting Quality Management System (QMS), Environmental Management System (EMS), or Information Security Management System (ISMS) activities, including audits, document control, corrective actions, or process improvement

Basic to intermediate knowledge of international management system standards, such as ISO 9001, ISO 13485, ISO 14001, ISO 27001, AS9100, or IATF 16949

Internal Auditor certification is preferred; Lead Auditor certification is an advantage

Knowledge of quality tools and methodologies, including CAPA, Root Cause Analysis, FMEA, risk assessment, and Key Performance Indicators (KPIs)

Strong analytical, organizational, problem-solving, and communication skills

Ability to work effectively with cross-functional teams, customers, suppliers, and external auditors

Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and document management systems

Ability to manage multiple tasks, prioritize work effectively, and meet project deadlines in a fast-paced environment

Information Technology Services 5,001-10,000 employees

Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.

Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.