Quality Engineer/Senior Quality Engineer

Kitron Electronics Manufacturing Sdn Bhd; Kulai; On-site; MYR 78,000 - 123,000; Full time

Job summary

Kitron Electronics Manufacturing Sdn Bhd in Kulai, Johor, Malaysia is seeking a Quality Engineer/Senior Quality Engineer to drive NPI quality assurance and mass production quality improvements for EMS/PCBA. You will analyze customer requirements during NPI, establish QC points, manage supplier quality, handle RMAs, and lead ISO quality system implementation and audits.

Candidates should have a bachelor's in engineering and deep knowledge of SPC, FMEA, RCA, Six Sigma, Lean, IPC-A-610, and QMS

Qualifications

• Bachelor’s degree in Electrical/Electronic/Mechanical engineering or related field.
• Strong knowledge of SPC, FMEA, RCA.
• Experience with ISO9001 and IPC-A-610 standards.
• Experience with Six Sigma, Lean, and TQM.
• Excellent analytical and communication skills.

Responsibilities

• Lead NPI QA to analyze customer quality requirements.
• Establish QC points to meet specs and standards.
• Lead mass production quality yield improvement projects.
• Manage customer feedback, RMAs, and resolutions.
• Investigate product non-conformances and implement corrective actions.
• Manage supplier quality through audits, assessments, and CAPAs.
• Develop and maintain supplier quality metrics and reports.
• Collect and report quality data to stakeholders.
• Lead ISO system implementation, documentation and audits.
• Monitor processes to prevent defects and improve efficiency.

Skills

SPC

RCA

FMEA

8D Problem-Solving

Six Sigma

Lean Manufacturing

TQM

QMS ISO9001

IPC-A-610

Analytical Skills

Communication Skills

Education

Bachelors in Engineering

Job description

Quality Engineer/Senior Quality Engineer

New Product Introduction (NPI) Quality Assurance:

Identify and analyze customer quality requirements during NPI phase.

Establish quality control points to ensure adherence to customer specifications and standards.

Mass Production Quality Yield Improvement:

Lead projects aimed at enhancing mass production quality yield.

Implement strategies to identify and address quality issues to improve overall production output.

Customer Feedback Management:

Handle customer complaints, Return Merchandise Authorizations (RMA), and feedback promptly and effectively.

Collaborate with cross-functional teams to address customer concerns and implement corrective actions.

Product Non‑Conformance Resolution:

Investigate and resolve cases of product non‑conformance.

Implement corrective and preventive measures to mitigate future occurrences.

Supplier Quality Engineering (SQE):

Manage supplier quality through audits, assessments, and corrective actions.

Collaborate with suppliers to ensure adherence to quality standards and specifications.

Participate in supplier selection and evaluation processes to maintain high-quality standards throughout the supply chain.

Develop and maintain supplier quality metrics and performance reports.

Support cross-functional teams in resolving supplier‑related quality issues and improving overall supply chain quality.

Quality Data Collection and Reporting:

Gather, analyze, and report product quality data.

Prepare and submit quality reports to relevant stakeholders, including management and customers.

ISO System Implementation and Maintenance:

Lead the application of ISO standards.

Complete all documentation required for ISO certification and compliance.

Implement, maintain, and lead the audit of ISO quality management system.

Ensure compliance with ISO standards and requirements.

Process Quality Control:

Monitor and control manufacturing processes to maintain quality standards.

Implement measures to prevent defects and optimize production efficiency.

Requirements

Must be experienced in a quality engineering role within the EMS industry (SMT/PCBA).

Candidate must possess a bachelor’s degree in engineering (Electrical/Electronic/Mechanical) or related field.

Strong understanding of quality control principles and methodologies, including statistical process control (SPC), failure mode and effects analysis (FMEA), and root cause analysis (RCA).

Proficiency in quality management tools and techniques, such as 8D problem‑solving, Six Sigma, Lean Manufacturing, and Total Quality Management (TQM).

Familiarity with quality management systems (QMS) such as ISO9001 & ISO14001.

Familiarity with industry standards and regulations relevant to EMS, such as IPC-A-610.

Excellent analytical and problem‑solving skills, with the ability to interpret data and identify trends or patterns to drive continuous improvement.

Effective communication skills, both verbal and written, to interact with cross-functional teams, suppliers, and customers.

Positive attitude, maintain a high level of integrity and possess the ability to work independently