Quality Manager

Plexus Corp.; George Town; On-site; MYR 180,000 - 300,000; Full time

Job summary

Plexus Corp. in Malaysia seeks a Mgr - Quality to lead the Quality Management System, ensure regulatory compliance, and drive a culture of quality across the site.

You will collaborate with quality, regulatory, and supplier teams to deliver defect-free designs and products. The role requires a Bachelor’s or Master’s degree with several years of related experience, strong leadership, and extensive knowledge of QMS standards and quality tools.

Qualifications

• Bachelor’s degree in related field with 5+ years of directly related experience or Master’s with 3+ years of experience.
• Supervisory/leadership experience preferred.
• Advanced knowledge of QMS standards and regulations (ISO 9001, AS9100, FDA QSR, TL9000, etc.).
• Expert communication and presentation skills.
• Knowledgeable in data analysis tools and quality metrics.

Responsibilities

• Lead the site Quality function as QMS Management Representative, including Quality Engineering, Regulatory Compliance, and Supplier Quality.
• Develop and monitor site Quality Metrics; drive continuous improvement.
• Drive CAPA and lead regional quality, supplier quality, and regulatory teams.
• Manage external/internal audits and improvement cycles.
• Coach and develop Quality personnel and promote Plexus Core Values.

Skills

Quality management

Regulatory compliance

Lean Six Sigma

Data analysis

Cross-functional teamwork

Communication skills

Mentoring

Education

Bachelor’s degree in related field

Master’s degree in related field

Job description

Purpose Statement: The Mgr - Quality supports the strategic planning, development, execution and compliance of Plexus’ corporate Quality Management System (QMS) to all applicable quality regulations and standards. To differentiate Plexus from the competition, the Mgr - Quality supports and helps creates a culture of quality and helps builds customer confidence by leading Plexus’ quality, supplier and regulatory teams (as applicable) and collaborating across the enterprise in order to ensure Plexus delivers defect free designs and products.

Key Job Accountabilities

• Quality Management Representative: Leads overall Quality function as QMS Management Representative for the site, inclusive of; Quality Engineering, Regulatory Compliance (as applicable to the QMS), and Supplier Quality.
• Quality Performance: Leads monitoring and maintenance of site Quality Metrics in order to identify and deploy best practices and drive continuous improvement. In addition, help develop and upgrade Quality site talent to ensure success.
• Continuous Improvement: Drive the use of problem solving tools and methodologies consistent with the lean sigma Plexus culture. Accountable to drive and lead the CAPA performance and execution within the region. Lead the operational quality assurance, supplier quality and QMS/regulatory teams to establish a quality roadmap for the continual improvement of manufacturing operations and supply base to improve quality, cost and delivery of customer products.
• Audits: Manage external/internal site audit processes and associated improvement cycle.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications

• Bachelor’s degree and a minimum of 5 years of experience in the related field, or a Master’s degree and at least 3 years of relevant experience. May require previous supervisory experience.
• A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications

• Displays Plexus Core Values as applicable.
• Advanced knowledge and implementation experience in applicable QMS standards and regulations (i.e. ISO 9001, AS9100, FDA QSR, TL9000, etc.).
• Advanced knowledge in applicable industry standards (IPC, J-STD, etc.).
• Capability to assess, manage, develop, and mentor Quality organization personnel.
• Knowledgeable in Lean and Six Sigma concepts and tools.
• Expert communication and presentation skills.
• Knowledgeable in data analysis tools.
• Strong cross-functional team building skills.
• Ability to lead and multi-task in a dynamic environment.
• Ability to quantify and assess benefits/risks of process improvements.
• General office equipment and materials.

Physical Requirements

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.