Quality Engineer: Process Excellence & Customer Quality

Heptagon Photonics Malaysia Sdn Bhd; Iskandar Puteri; On-site; MYR 70,000 - 110,000; Full time

Job summary

Heptagon Photonics Malaysia Sdn Bhd is seeking a Quality Engineer to establish and sustain process quality controls for high-volume manufacturing at the JB factory. You will monitor inspection, yield, and traceability, applying SPC and MSA to prevent quality escapes while coordinating root-cause analysis and CAPA programs.

The role requires a Bachelor's degree in Engineering with at least 3 years in manufacturing quality engineering, and experience with ISO 9001, 8D, and cross-functional problem

Qualifications

• Bachelor's degree in Engineering or related field.
• Minimum 3 years in manufacturing quality engineering.
• Experience with ISO 9001 and quality systems.
• Proficient in quality tools (8D, 5 Why, Fishbone, FMEA).

Responsibilities

• Establish and maintain process quality controls for mass production.
• Monitor production quality, inspection, yield, defects, and traceability.
• Apply SPC, control charts, capability analysis, MSA, sampling.
• Manage non-conforming products and corrective actions.
• Conduct regular audits and verify effectiveness of actions.
• Support New Product Introduction and change control.
• Lead customer complaint handling and 8D reporting.
• Coordinate cross-functional teams to prevent recurrence.

Skills

Quality engineering

SPC

Root cause analysis

8D problem solving

Education

Bachelor's degree in Engineering

Tools

MSA

Control charts

Process capability analysis

Job description

Heptagon Photonics Malaysia Sdn Bhd is seeking a Quality Engineer to establish and sustain process quality controls for high-volume manufacturing at the JB factory. You will monitor inspection, yield, and traceability, applying SPC and MSA to prevent quality escapes while coordinating root-cause analysis and CAPA programs.

The role requires a Bachelor's degree in Engineering with at least 3 years in manufacturing quality engineering, and experience with ISO 9001, 8D, and cross-functional problem