Quality Assurance Manager — QMS & Process Improvement

Private Advertiser; Muar; On-site; MYR 90,000 - 150,000; Full time

Job summary

Private Advertiser is seeking a Quality Assurance Manager / Assistant Manager to oversee the QA Department and drive conformance to customer requirements. The role requires strong leadership, a solid QA background in manufacturing, and hands‑on experience with audits, CAPA and ISO standards.

Responsibilities include maintaining QMS/EMS systems, reviewing quality standards, and driving corrective actions while coordinating with customers, production and quality teams.

Qualifications

• Bachelor’s degree or diploma in Mechanical, Manufacturing, Quality Engineering or related field.
• Minimum 5 years of QA experience in a manufacturing environment.
• At least 1 year in a supervisory or managerial role.
• Strong knowledge of QMS and ISO standards: ISO9001, ISO14001, IATF16949, AS9100.
• Hands-on experience in Quality Control, Audits, Customer Complaints, RCA and CAPA.

Responsibilities

• To ensure smooth operation of the QA Department.
• To ensure that products meet customer’s requirements and non-conforming products are not delivered to customers through championing activities in Incoming, In-Process and Outgoing control functions.
• To coordinate and be responsible for following through customer complaints or feedback and liaise with customer, production and quality personnel to ensure they are resolved.
• To ensure that non-conforming products are appropriately reviewed and disposed of.
• To ensure and verify corrective and preventive actions are carried out accordingly on quality improvement.
• To review and approve the Quality Standards for all products manufactured.
• To ensure that the Internal Quality Management System and Environmental Management System are maintained in accordance with ISO 9001 and ISO14001 latest management system.
• Reporting to top management on the performance of Quality Management System and Environmental Management System and any need for improvement.
• To review and propose the training plan for QA department.
• To execute improvement plans to meet company objectives and departmental KPIs.
• Responsible to fulfill guidelines ISO9001:2015, ISO14001:2015, IATF16949:2016, AS9100:2016.
• Any other additional responsibilities assigned by the superior from time to time.

Skills

Leadership

Analytical

Problem solving

Communication

QMS knowledge

Education

Bachelor’s or Diploma in Mechanical/Manufacturing/Quality Engineering

Job description

Private Advertiser is seeking a Quality Assurance Manager / Assistant Manager to oversee the QA Department and drive conformance to customer requirements. The role requires strong leadership, a solid QA background in manufacturing, and hands‑on experience with audits, CAPA and ISO standards.

Responsibilities include maintaining QMS/EMS systems, reviewing quality standards, and driving corrective actions while coordinating with customers, production and quality teams.