Quality Assurance Leader: ISO 9001/14001 Specialist

Agensi Pekerjaan Minde Group Sdn Bhd; Johor Bahru; On-site; MYR 120,000 - 190,000; Full time

Job summary

Agensi Pekerjaan Minde Group Sdn Bhd is seeking a QC/QA Manager in Johor Bahru to implement and maintain ISO 9001 and ISO 14001 across the organization. You will plan audits, manage nonconformities, guide suppliers, and drive continuous improvement in quality systems.

You will oversee document control, calibration of quality equipment, and timely handling of customer complaints and meetings with stakeholders. A Diploma/Certificate or degree and 5+ years in manufacturing QA/QC are required.

Qualifications

• Must have a formal qualification (certificate/diploma/degree) in a related field.
• Over 5 years of experience in QC/QA management within manufacturing.
• Strong knowledge of ISO quality standards and corrective actions.

Responsibilities

• Implement and maintain ISO 9001 and ISO 14001 across the organization.
• Plan, conduct, and review internal quality system audits.
• Identify and prevent nonconformities via corrective and preventive actions.
• Oversee production/delivery stoppages when nonconformities are found until resolved.
• Guide subcontractors and suppliers on quality issues.
• Attend customer and supplier meetings to address quality concerns.
• Respond to customer complaints, ensuring timely resolution and improvements.
• Own quality functions including document control and compliance.
• Ensure calibration and maintenance of quality equipment.
• Oversee disposition of nonconforming products and drive improvements.
• Identify nonconformities in products, processes and systems for continuous improvement.
• Present monthly KPIs at management meetings.

Skills

Quality management

ISO 9001/14001/45001 knowledge

Auditing & corrective actions

Supplier & customer liaison

Education

Certificate/Diploma/Degree in related field

Job description

Agensi Pekerjaan Minde Group Sdn Bhd is seeking a QC/QA Manager in Johor Bahru to implement and maintain ISO 9001 and ISO 14001 across the organization. You will plan audits, manage nonconformities, guide suppliers, and drive continuous improvement in quality systems.

You will oversee document control, calibration of quality equipment, and timely handling of customer complaints and meetings with stakeholders. A Diploma/Certificate or degree and 5+ years in manufacturing QA/QC are required.