QC Team Leader

ResMed Inc; Kulai; On-site; MYR 73,000 - 106,000; Full time

Job summary

Resmed leads a Manufacturing Quality function in Kulai, Malaysia, focusing on designing, implementing and monitoring quality control programs to ensure products meet specifications and regulatory standards.

As QC Team Leader you will guide inspectors across in-process and final production stages, drive calibration, SPC analysis, and monthly KPI reporting, while promoting safe, compliant, and efficient operations.

Qualifications

• GMP, quality systems, and regulatory requirements knowledge.
• Process documentation and product traceability.
• Root cause analysis and corrective action skills.
• Leadership and cross-functional collaboration.

Responsibilities

• Lead, motivate, and support QC Inspectors to meet daily operational goals.
• Conduct training on procedures and product specifications; maintain LMS training records.
• Mentor team members, identify development opportunities, and coordinate skills improvement.
• Build strong working relationships with cross-functional teams.
• Ability to lead and support global projects or continuous improvement projects.
• Support the calibration team in maintaining calibration systems and driving improvement.
• Oversee QC processes for incoming materials, in-process checks, and outgoing checks.
• Resolve daily QC issues using sound problem-solving techniques.
• Ensure records are properly maintained, filed, and archived without backlog.
• Manage nonconforming materials and drive timely investigations and dispositions.
• Improve QC processes and provide monthly KPI tracking, including SPC analysis.
• Promote safe work practices and prevent OH&S hazards, especially around manual handling.
• GMP & Housekeeping Ensure GMP, 5S, and quality standards are consistently followed on the production floor.

Skills

GMP knowledge

Quality systems

Root cause analysis

Leadership

Cross-functional collaboration

Documentation

Microsoft Office

Oracle

Education

Engineering or Science degree

Tools

Microsoft Office

Oracle

Job description

Job Description The primary role of Manufacturing Quality function is to design, implement and monitoring quality control programs. Key deliverables include, but not limited to, recommending changes to methods, procedures and standards to improve quality of output based on analysis of data and systems. Ensures products are built correctly to specification, quality standards and appropriate regulatory compliance. Reports defects and tracks until resolution. The Quality Control Team Leader is responsible for leading the QC team, ensuring compliance to quality systems, and supporting inspection activities across Goods Inwards, in-process, and final production stages. The role emphasizes strong leadership, process control, continuous improvement, and adherence to GMP and safety standards.

Key Responsibilities

• Team Leadership Lead, motivate, and support QC Inspectors to meet daily operational goals.
• Conduct training on procedures and product specifications; maintain LMS training records.
• Mentor team members, identify development opportunities, and coordinate skills improvement.
• Build strong working relationships with cross-functional teams.
• Ability to lead and support global projects or continuous improvement projects.
• Support the calibration team in maintaining calibration systems and driving improvement.
• QC Inspection & Reporting Oversee QC processes for incoming materials, in-process checks, and outgoing checks.
• Resolve daily QC issues using sound problem-solving techniques.
• Ensure records are properly maintained, filed, and archived without backlog.
• Manage nonconforming materials and drive timely investigations and dispositions.
• Improve QC processes and provide monthly KPI tracking, including SPC analysis.
• Safety Support rehabilitation of injured employees and uphold Duty of Care obligations.
• Promote safe work practices and prevent OH&S hazards, especially around manual handling.
• GMP & Housekeeping Ensure GMP, 5S, and quality standards are consistently followed on the production floor.

Qualifications & Experience

• Core Competencies Strong understanding of GMP, quality systems, and regulatory requirements. Ability to maintain process documentation and ensure product traceability. Strong analytical capability for root cause and corrective action analysis. Effective communication, leadership, and cross-functional collaboration. Able to manage multiple priorities with attention to detail. Proficient in Microsoft, Oracle, and relevant software tools.
• Required Tertiary qualification in Engineering or Science.
• Minimum 2 years of industrial experience, preferably in volume manufacturing.
• Solid knowledge of FDA QSR, GMP, and ISO standards.
• Preferred Experience managing people or leadig teams.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

If this sounds like the workplace for you,

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We're relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we're redefining sleep health at Resmed.com and follow @Resmed.