QAQC Senior Executive / Assistant Manager

KyoChon Sdn. Bhd; Puchong; On-site; MYR 39,000 - 73,000; Full time

Job summary

Kyochon Sdn. Bhd is seeking a QAQC Executive / Senior Executive to uphold food quality, hygiene, and safety standards across outlet operations in Malaysia. You will ensure products meet SOPs and regulatory requirements, and you will help maintain HACCP and HALAL documentation.

The role requires strong knowledge of Food Safety, HACCP, HALAL, QSC, GMP, and excellent report-writing and communication skills. Travel to outlets for audits may be needed.

Qualifications

• Diploma/Advanced Diploma/ Degree in Food & Beverage Services Management, Food Science, Food Technology, Quality Management, or related field.
• Minimum 3 years of working experience in QA/QC, Food Safety, or F&B quality role.
• Strong understanding of food hygiene, safety and preparation standards.

Responsibilities

• Conduct regular Quality, Service & Cleanliness (QSC) evaluations at outlets to ensure compliance with SOPs.
• Prepare and submit QSC and quality evaluation reports on time.
• Identify and report non-compliance and quality issues to Management.

Skills

Food Safety

HACCP

HALAL

GMP

QSC

Quality Management

Communication

Report Writing

Education

Diploma / Advanced Diploma / Degree

Job description

Job Type: Full-Time
Department: Quality Assurance & Quality Control
Industry: Food & Beverage

Job Summary

We are looking for a QAQC Executive / Senior Executive to ensure that our outlet operations, food preparation, product quality, hygiene, and safety standards are consistently maintained according to company SOPs and regulatory requirements.

The ideal candidate should have strong knowledge of Food Safety, HACCP, HALAL, QSC, GMP, and quality management systems, with good communication and report-writing skills.

Qualifications

Minimum Diploma / Advanced Diploma / Degree in Food & Beverage Services Management, Food Science, Food Technology, Quality Management, or a related field.

Minimum 3 years of working experience in a related QA/QC, Food Safety, or Food & Beverage quality role.

Strong understanding of food hygiene, food safety, and food preparation standards.

Self-disciplined and able to work independently with minimal supervision.

Strong communication and interpersonal skills.

Good report-writing skills with the ability to simplify and communicate complex issues clearly.

Knowledge of HACCP, HALAL, GMP, and food safety requirements will be an added advantage.

Willing to travel to outlets for audits and quality assessments when required.

Key Responsibilities

Conduct regular Quality, Service & Cleanliness (QSC) evaluations at outlets to ensure food production and operational processes comply with company standards and SOPs.

Prepare and submit QSC and quality evaluation reports accurately and within the required timeline.

Identify and report non-compliance, quality issues, and areas for improvement to Management.

Work with outlet teams to establish agreed corrective and improvement action plans.

Follow up on corrective action plans and ensure identified issues are resolved within the agreed timeline.

Design, implement, monitor, and maintain quality systems and processes to ensure products meet established SOPs and quality standards.

Interpret, implement, and evaluate the adequacy and effectiveness of quality standards and procedures.

Monitor and improve food safety and quality control procedures, from raw materials through to finished products.

Work closely with R&D to support reliability and quality testing for new and existing products.

Assist in the implementation and maintenance of HALAL requirements, including product monitoring and measurement procedures.

Ensure HACCP and HALAL documentation is updated, properly maintained, and readily available for audits.

Liaise with relevant regulatory bodies, certification bodies, and external parties when required.

Perform any other ad-hoc duties and assignments as directed by Management.

Why Join Us?

Career growth opportunities in the Food & Beverage industry

Opportunity to work closely with QA/QC, R&D, Operations and Management

Exposure to HACCP, HALAL, GMP and food safety compliance

Dynamic working environment with opportunities to develop your quality management expertise

Founded in 1991, Kyochon is one of the largest Korean fried chicken restaurants in South Korea. With over 1,000 stores in Korea alone, we are now in Malaysia!

We believe in serving quality food to our customers and make 3 promises:

2. To use only natural ingredients

3. To serve only the healthiest and freshest chickens

Keeping our 3 promises have netted us many awards, including for 13 years straight as Korea's favourite chicken restaurant!

With 30 branches in the Klang Valley, Penang, Johor and Genting. We are looking for talented and committed staff to help us expand nationally across Malaysia.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?
• Are you willing to travel for this role when required?
• How many years of auditing experience do you have?
• Which of the following languages are you fluent in?