QA Delivery Lead - Gaming Titles

PlayStation; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Job summary

PlayStation Studios Malaysia is seeking a QA Manager to oversee multi-title QA services, manage QA delivery, budgets, and stakeholder collaboration across PlayStation Studios projects. You will lead, coach and grow QA teams, ensuring high‑quality testing and timely delivery in a dynamic gaming environment.

The role emphasizes resource planning, risk management, and continuous improvement, with close collaboration to deliver exceptional PlayStation Studios experiences.

Qualifications

• Minimum 3+ years of experience in a management role.
• Strong understanding of QA testing methodologies and SDLC practices.
• Experience managing QA service delivery, including testing operations and stakeholder expectations.
• Experience in resource planning, budget oversight and operational performance management.
• Proven ability to lead, coach and develop teams; strong performance management.
• Strong stakeholder relationship management skills across cross-functional partners.
• Experience in gaming/interactive media environments is advantageous.

Responsibilities

• QA Service Delivery: Oversee testing services across assigned PlayStation Studios titles, ensuring alignment with requirements and SLAs.
• Studio Relationship Management: Build and maintain relationships with development teams and stakeholders.
• Service Engagement & Planning: Develop strategies coordinating testing requirements and schedules.
• Resource & Budget Management: Plan resources, monitor budgets and allocate testing resources.
• Operational Efficiency: Identify and implement improvements to testing processes and utilization.
• People Leadership & Development: Lead, coach and mentor QA team members and support career progression.
• Service Level Management: Manage SLAs and OLAs and address delivery risks.
• Stakeholder Communication & Reporting: Provide regular updates on testing progress and risks.
• Risk & Escalation Management: Act as escalation point during SDLC for testing challenges.
• Continuous Improvement & Collaboration: Drive QA methodology improvements with cross-functional teams.

Skills

QA management

QA testing methodologies

SDLC

stakeholder management

budget oversight

leadership

communication

Education

Bachelor's degree in a relevant discipline

Tools

ITIL knowledge

Testing as a Service

ITIL

PMP/PRINCE2

Job description

PlayStation Studios Malaysia is seeking a QA Manager to oversee multi-title QA services, manage QA delivery, budgets, and stakeholder collaboration across PlayStation Studios projects. You will lead, coach and grow QA teams, ensuring high‑quality testing and timely delivery in a dynamic gaming environment.

The role emphasizes resource planning, risk management, and continuous improvement, with close collaboration to deliver exceptional PlayStation Studios experiences.