Proserve Account Executive, Professional Services

Amazon; Kuala Lumpur; On-site; MYR 300,000 - 420,000; Full time

Job summary

Amazon Web Services Malaysia is seeking a Proserve Account Executive to drive revenue, adoption, and growth with large enterprise customers, guiding cloud transformation initiatives and delivering programs across portfolios.

You will serve as trusted advisor, manage end-to-end deals, coordinate with partners, and shape long-term professional services strategies within accounts, ensuring high customer satisfaction and successful outcomes.

Qualifications

• 10+ years in enterprise IT services/consulting sales with quota-carrying experience.
• Experience selling services to large enterprise financial services, energy/utilities, conglomerates, and manufacturing.
• Strong understanding of cloud computing and digital transformation trends.
• Experience managing complex sales cycles ($1M+ deals) with multiple stakeholders.
• Bachelor's degree in Business, Engineering, Computer Science, or related field; strong executive communication skills.

Responsibilities

• Develop long-term strategic engagements with global organizations.
• Engage with customers to understand business drivers and application portfolios.
• Develop long-term cloud strategy and identify opportunities with business cases.
• Deal shaping, pricing, negotiations, and contract closure.
• Plan and deliver a portfolio of projects with budget and milestones; mitigate risks.
• Serve as the primary contact for customer executives and translate AWS value.

Skills

Enterprise IT services sales

Quota carrying sales

Executive communication

Digital transformation knowledge

Education

Bachelor's degree in Business, Engineering, Computer Science, or related field

Tools

MEDDPICC

CRM systems

Job description

Proserve Account Executive, Professional Services

Job ID: 10521454 | Amazon Web Services Malaysia SDN. BHD.

Proserve is responsible for driving revenue, adoption, and growth from the largest and fastest growing enterprise-level customers including public sector.
Are you interested in working with the largest enterprise organizations in Malaysia as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?
The Amazon Web Services Professional Services team is looking for a Proserve Account Executive ( PAE) that can manage the working relationship with large organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The PAE is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

We are looking for a professional who has

• Extensive experience of IT consulting/management experience, with demonstrated IT Digital Transformation experience in customer-facing roles.
• Business consulting experience in transforming customer operations through technology including cloud adoption , ML/AI, and automation.
• Experience with account growth, sales quotas, project and program deliveries, etc.
• Large company account executive experience in the Financial Services Industry in IT and business consulting including relationship management, achieving growth targets, high customer satisfaction achievement, project portfolio management, and contract negotiations.
• A proven track record of managing and delivering large-scale enterprise IT programs

Key job responsibilities

• Long term development of Global Organizations
• Engage with customers to understand their business drivers and application portfolio
• Development of long term Cloud Strategy for customers
• Identify & develop specific opportunities and supporting business cases
• Deal shaping, including estimations and deal pricing
• Contract negotiations & closing
• Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities
• Mitigation of delivery risks & issues
• Overseeing delivery of projects in account, ensuring high quality delivery
• Act as single person of contact for Customer executives, developing deep, trustful relations
• Educate customers on AWS services and translate those into a clear business value proposition
• Envision and inspire customers
• Coaching Customer and Partner teams to be self-sufficient.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Basic qualifications

• 10+ years of enterprise IT services/consulting sales experience, with at least 5 years in a quota-carrying role
• Experience selling professional/consulting services to Energy & Utilities , Conglomerates and Manufacturing enterprises
• Strong understanding of cloud computing concepts and digital transformation trends
• Experience managing complex sales cycles ($1M+ deal sizes) with multiple stakeholders
• Bachelor's degree in Business, Engineering, Computer Science, or related field and Excellent executive communication and presentation skills i

Preferred Qualifications

- Preferred qualifications

• Experience selling AWS, Azure, or GCP cloud professional services
• AWS Certifications (Cloud Practitioner, Solutions Architect, or equivalent)
• Deep knowledge of Malaysia's E&U landscape (Petronas ecosystem, TNB, utilities regulators)
• Familiarity with Manufacturing/Industry 4.0 use cases: IoT, digital twin, predictive maintenance, smart factory
• Experience with MEDDPICC or similar structured sales methodologies
• Existing network of C-level relationships across Malaysia's industrial sector
• MBA or Master's degree
• Prior experience at a Big 4 consultancy, global SI, or hyperscale cloud provider

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.