Promoter (Pet Food - Cyberjaya & Putrajaya)

PETOUR MALAYSIA SDN BHD; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading pet food company in Sepang, Selangor is looking for a Promoter to engage customers and enhance brand awareness while promoting pet food products. The role involves actively demonstrating product features, upselling to customers, and collecting feedback to improve sales. Ideal candidates will be passionate about animals and possess strong communication skills. Flexible availability including weekends is required.

Qualifications

• Passion for animals and knowledge of pet care is an advantage.
• Able to work on weekends and public holidays.

Responsibilities

• Actively promote pet food products to walk-in customers.
• Demonstrate product features and benefits to pet owners.
• Upsell and cross-sell products based on customer needs.
• Greet and engage with customers in a friendly and professional manner.
• Provide accurate product information and recommendations based on pet types.
• Answer customer inquiries and resolve minor complaints on the spot.
• Ensure products are well-stocked and neatly displayed.
• Monitor inventory levels and notify supervisor of restocking needs.
• Conduct sampling activities and product demonstrations when applicable.

Skills

Strong communication and interpersonal skills

Customer-oriented

Passion for animals

Job description

PETOUR MALAYSIA SDN BHD – Sepang, Selangor

Must Have: Own vehicles (there are promotional tools you need to bring along)

Overview

The Promoter (Pet Food) is responsible for promoting pet food products at retail outlets, pet stores, events, or promotional booths. The role focuses on creating brand awareness, educating customers, and driving product sales through excellent customer engagement and product knowledge.

Responsibilities

• Actively promote pet food products to walk-in customers.
• Demonstrate product features and benefits to pet owners.
• Upsell and cross-sell products based on customer needs.
• Greet and engage with customers in a friendly and professional manner.
• Provide accurate product information and recommendations based on pet types (dog, cat, etc.).
• Answer customer inquiries and resolve minor complaints on the spot.
• Ensure products are well-stocked, neatly displayed, and appropriately priced.
• Monitor inventory levels and notify supervisor of restocking needs.
• Assist with product setup for promotional displays or in-store activations.
• Conduct sampling activities and product demonstrations when applicable.
• Collect customer feedback and report insights to the marketing team.
• Record daily sales performance and submit activity reports.
• Share customer feedback, market trends, and competitor activities with the team.
• Represent the brand at roadshows, pet expos, and promotional events.
• Support setup, operation, and dismantling of event booths.

Requirements

• Passion for animals and knowledge of pet care is an advantage.
• Strong communication and interpersonal skills.
• Friendly, approachable, and customer-oriented.
• Able to work on weekends and public holidays.