Project Manager (Insurance)

Capco (The Capital Market Company Group); Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Capco (The Capital Market Company Group) in Kuala Lumpur seeks a Project Manager to lead the delivery of life, general, and medical insurance transformation initiatives. You will manage project planning, governance, stakeholder engagement, vendor coordination, risks, dependencies, and execution from mobilisation through implementation.

You will work with business stakeholders, product owners, technology teams, vendors, and programme leadership to ensure delivery aligns with objectives,

Qualifications

• Lead end-to-end delivery of insurance transformation and technology projects.
• Develop and maintain project plans, milestones, and roadmaps.
• Define scope, objectives, deliverables, and success criteria.
• Monitor progress and proactively manage risks and issues.
• Ensure on-time, on-budget delivery with quality standards.

Responsibilities

• Lead end-to-end delivery of insurance transformation and technology projects.
• Develop and maintain detailed project plans, milestones, timelines, and delivery roadmaps.
• Define project scope, objectives, deliverables, and success criteria.
• Monitor project progress and proactively manage delivery risks and issues.
• Ensure projects are delivered on time, within budget, and to quality standards.
• Support mobilisation, implementation, and transition activities.
• Coordinate with business stakeholders, product owners, technology teams, and vendors.
• Facilitate governance forums and prepare status reports and dashboards.

Skills

Project planning

Governance

Stakeholder management

Vendor coordination

Risk management

Dependencies management

Delivery governance

Job description

Capco (The Capital Market Company Group) 4.3 View all jobs

The Project Manager will be responsible for leading the delivery of business and technology projects across Life, General, and/or Medical Insurance. The role will manage project planning, governance, stakeholder engagement, vendor coordination, risks, dependencies, and execution activities to ensure successful delivery of transformation initiatives.

Working closely with business stakeholders, product owners, technology teams, vendors, and programme leadership, the Project Manager will drive project outcomes from mobilisation through implementation, ensuring delivery aligns with business objectives, timelines, budgets, and quality standards.

Project Planning & Delivery

• Lead end-to-end delivery of insurance transformation and technology projects.
• Develop and maintain detailed project plans, milestones, timelines, and delivery roadmaps.
• Define project scope, objectives, deliverables, and success criteria.
• Monitor project progress and proactively manage delivery risks and issues.
• Ensure projects are delivered on time, within budget, and to agreed quality standards.
• Support project mobilisation, implementation, and transition activities.

Stakeholder Management & Governance

• Build strong relationships with business stakeholders, sponsors, technology teams, and external partners.
• Facilitate project governance forums, working groups, and steering committee meetings.
• Prepare and present project status reports, dashboards, and executive updates.
• Manage stakeholder expectations and maintain alignment across project teams.
• Escalate key decisions, risks, and issues appropriately.

Risk, Issue & Dependency Management

• Establish and maintain project RAID logs (Risks, Assumptions, Issues, and Dependencies).
• Proactively identify, assess, and mitigate delivery risks.
• Manage project dependencies across business, technology, and vendor workstreams.
• Implement issue resolution and escalation processes to minimise project impacts.
• Support change control processes and assess impacts to scope, budget, and timelines.

Vendor & Delivery Coordination

• Coordinate activities across internal delivery teams, vendors, and third-party partners.
• Track vendor deliverables and ensure alignment with project objectives and timelines.
• Support vendor governance, performance monitoring, and issue resolution.
• Facilitate collaboration across multiple workstreams and stakeholder groups.

Financial & Resource Management

• Manage project budgets, forecasts, and financial reporting.
• Support resource planning and allocation across project workstreams.
• Monitor project expenditure and provide regular financial updates.
• Ensure effective utilisation of project resources and delivery capacity.

Business Change & Implementation Support

• Partner with business and technology teams to support solution delivery and implementation.
• Coordinate testing, deployment, business readiness, and transition activities.
• Support change management and adoption initiatives.
• Ensure successful handover into business operations and support teams.

Capco (The Capital Market Company Group)

Information Technology Services 1,001-5,000 employees

Capco is a global business and technology consultancy dedicated solely to the financial services industry. We deliver innovative solutions in banking, capital markets, wealth and investment management and finance, risk and compliance. As the pressures of regulation, cost reduction, and customer expectations grow, we design, build and operate technology for specific operations and entire organizations.

We collaborate closely with our clients, equipping them to better meet the challenges of today, while preparing them to exploit tomorrow’s opportunities. Through our hands‑on consulting resources, we go beyond strategy. We provide the necessary technology architecture and implementation that well positions our clients to transform and to achieve operational excellence, manage IT complexity, better understand, predict and control risk and develop practical and productive responses to regulation.

Capco is a global business and technology consultancy dedicated solely to the financial services industry. We deliver innovative solutions in banking, capital markets, wealth and investment management and finance, risk and compliance. As the pressures of regulation, cost reduction, and customer expectations grow, we design, build and operate technology for specific operations and entire organizations.

We collaborate closely with our clients, equipping them to better meet the challenges of today, while preparing them to exploit tomorrow’s opportunities. Through our hands‑on consulting resources, we go beyond strategy. We provide the necessary technology architecture and implementation that well positions our clients to transform and to achieve operational excellence, manage IT complexity, better understand, predict and control risk and develop practical and productive responses to regulation.