Program Manager - Prai, Penang

FLEXTRONICS TECHNOLOGY (PENANG) SDN BHD; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Sports (e.g. Gym)

Parking

Attractive Compensation Package

Paid Time Off

Job summary

Flextronics Technology (Penang) Sdn Bhd in Prai, Penang, is seeking a Program Manager to lead cross-functional teams in delivering customer-focused products and services. You will guide development and implementation of project, pricing and program strategies to continue delivering value to the business and its customers.

Responsibilities include organizing schedules and budgets, tracking key metrics, negotiating contracts when required, and ensuring product lifecycle activities align with P&L

Qualifications

• Bachelor's degree in engineering or related field
• Minimum 4 years of experience in program administration/management
• Experience with cost analysis, budgeting, or financial planning is a plus
• Demonstrates advanced operations, technical and people/process skills and customer relationship skills

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track relevant metrics and drive actions based on results.
• In charge of contract negotiations as required.
• Oversee interdepartmental activities ensuring completion of product development timelines and business metrics.
• Manage staffing plans and recruitment for program phases.
• Coordinate product life cycle activities with P&L and customer satisfaction.

Skills

Program management

Cross-functional leadership

Budgeting

Customer communication

Education

Bachelor's degree in engineering or related field

Job description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add aProgram Managerlocated inPrai, Penang.

In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer-focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

Organize, plan and direct program schedules and budgets.

In charge of tracking relevant metrics and drive action items based on results.

Provide help, knowledge and expertise with contract negotiations as required.

Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.

Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.

Be the key channel of communication for customers and act as escalation in the event of customer issues.

In charge of customer´s satisfaction reviews and corrective actions.

Maintain current and develop additional business with customers.

Monitor and track that project and program deliverables are met.

Be accountable for maintaining excellent customer relations with both new and existing customers.

Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we’re looking to add to our team:

Typically requires a Bachelor's degree in engineering or related field or equivalent experience.

Typically requires a minimum of 4 years of experience in program administration/management or related area.

Candidates with a financial background and experience in cost analysis, budget management, or financial planning will be an added advantage.

Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.

Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.

Accountability for the program wellness.

Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.

Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas.

Understands the strategic impact of the function across sites.

Prior experience in EMS industry is preferred.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Allowances & Bonuses

Perks and benefits

• Medical
• Miscellaneous allowance
• Dental
• Sports (e.g. Gym)
• Parking
• Attractive Compensation Package
• Paid Time Off

Building on our more than 50-year history with a clear purpose, mission, and vision, Flex is the advanced end-to-end manufacturing partner of choice, helping market-leading brands across a diverse set of industries design, build, deliver, and manage products that improve the world.

Through the collective strength of a global workforce across 30 countries, and responsible, sustainable operations, Flex supports our customers’ entire product lifecycles with leading design and engineering, supply chain, manufacturing, post production and post-sale capabilities in every major region.

Building on our more than 50-year history with a clear purpose, mission, and vision, Flex is the advanced end-to-end manufacturing partner of choice, helping market-leading brands across a diverse set of industries design, build, deliver, and manage products that improve the world.

Through the collective strength of a global workforce across 30 countries, and responsible, sustainable operations, Flex supports our customers’ entire product lifecycles with leading design and engineering, supply chain, manufacturing, post production and post-sale capabilities in every major region.