Program Lead

HCLTech; Kuala Lumpur; On-site; MYR 300,000 - 540,000; Full time

Job summary

HCL Technologies Limited is expanding its global capability centre and seeking a Programme Lead to own delivery across markets in Asia and Africa. You will manage scope, cost, benefits, timeline, risk and reporting to senior leadership, while directing day-to-day relationships with internal technology teams and the capability centre.

This is a hands-on leadership role requiring influence and clear communication.

Qualifications

• 12+ years in technology delivery, transformation or programme leadership.
• Led end-to-end programmes across multiple countries with financial targets.
• Strong financial acumen; capable of building and defending business cases.

Responsibilities

• Own programme scope, cost, benefits and timeline across markets.
• Collaborate with Group Finance to build challenging financial models.
• Run governance forums, cadence, decision rights and reporting.
• Map dependencies, mitigate risks, escalate to sponsors when needed.
• Define migration approach with each market covering sequencing and continuity.
• Lead Market Delivery Leads to ensure a consistent approach.
• Set guardrails with internal technology teams regarding standards.
• Track delivery against gates and assess markets consistently.
• Prepare papers and reporting for senior leadership and executives.

Skills

Programme leadership

Multi-country delivery

Financial modelling

Business case

Technology migration

Global capability centre

Stakeholder management

Written communication

Job description

We are expanding our global capability centre, growing the range of technology work it delivers and extending its reach across our markets in Asia and Africa. The programme will significantly broaden the engineering, support and specialist capability available to our businesses. We are looking for a Programme Lead to own delivery of that programme: scope, cost, benefits, timeline, risk and reporting into senior leadership. You will also manage the day-to-day relationships with our internal technology teams, the capability centre and Group Finance. This is a hands-on leadership role. You will be expected to deliver the programme outcome, influence senior stakeholders where pushback is likely, and represent the programme in front of leadership.

Responsibilities

• Own programme scope, cost, benefits and timeline across all markets in the programme.
• Work with Group Finance to build and challenge the financial model, and hold the programme to a defensible benefits position.
• Run programme governance: forums, cadence, decision rights, escalation and reporting.
• Map dependencies across markets, technology teams and the capability centre, uncover risks early and actively mitigate them, and judge what needs to be escalated to sponsors.
• Define the migration approach jointly with each market, covering sequencing, transition design and service continuity.
• Lead and coordinate the Market Delivery Leads, making sure markets move on a consistent approach.
• Work alongside our internal technology teams to set the guardrails the programme delivers against, including technical and engineering standards.
• Track delivery against gates and make sure markets are assessed on a consistent basis.
• Produce papers and reporting for senior leadership and executive audiences.

Required Skills

• 12+ years of experience in technology delivery, transformation or programme leadership.
• Programme management at scale across multiple countries, with financial targets attached. Ideally you have led a programme end to end, not just a workstream within one.
• Commercial and financial capability. You can build, interrogate and defend a business case, and are comfortable challenging a finance model, not just using one.
• Technology transition and migration experience, including moving engineering or application support between delivery locations. Enough technical grounding to engage credibly on architecture and engineering standards.
• Experience in a global capability centre, global business services or shared services environment.
• Credibility with senior stakeholders, including CIO or CTO level.
• Strong written communication, since much of the output is read without you present.