Professional Affairs Specialist (ASEAN & VIP)

SMITH & NEPHEW HEALTHCARE SDN. BHD.; Kuala Lumpur; Hybrid; MYR 89,000 - 156,000; Full time

Benefits offered by this job

Bonus schemes and pension

Flexible vacation

Private health & dental

Hybrid working model

Mentorship program

Life Unlimited culture

Job summary

Smith+Nephew is seeking a Professional Affairs Specialist for ASEAN & VIP engagements to manage healthcare professional contracts and related activities, ensuring compliance with policies and local regulations. You will collaborate with Legal, Medical Education, Marketing, Compliance, and Finance to oversee documentation, negotiations, and timely execution of contracts.

The role requires strong attention to detail, English proficiency, and the ability to operate in a regulated environment, with

Qualifications

• Experience (at least 2 years) in Compliance, Contracting, Marketing or Professional Affairs (or equivalent) within the medical or related industry.
• Solid understanding of preparing and managing contracts.
• Confident and professional approach with high attention to details.
• Ability to work within a highly regulated environment, following and engaging in processes and compliance, as well as working to best practice.
• A good working knowledge of English (read & write).
• Excellent communication skills as well as excellent numerical skills.
• Good interpersonal skills.
• Ability to work independently as well as being a good team player.
• Confident IT skills, with strong working knowledge of Microsoft Office.

Responsibilities

• Interact and advise business units on entering and maintaining compliant HCP Consultant activities
• Review and approve proposed HCP/HCO engagements and assure alignment with S&N Compliance policies and local laws & regulations
• Exemplify a mastery of the requirements for preparation of HCP contracts, including but not limited to, substantial justification for the selection of an HCP, defining Tier/Band level in accordance with the defined Compliance Policies
• Conduct the orientation (training) with new and existing HCPs to familiarize them with S&N processes and documentation requirements including contract terms and considerations, and other deliverables
• Prepare contracts for HCPs and HCOs and assure timely execution
• Manage record keeping for all contract-related correspondence and documentation
• Provide contract-related issue resolution, both internally and externally
• Communicate contract related information to stakeholders
• Review payment documentation provided by HCPs
• Ensure invoices are reviewed and approved prior to payment processing by Finance
• Responsible for the accuracy and completeness of the data to be reported in connection with the Sunshine Laws where applicable
• Responsible for the accuracy and completeness of the data to be reported in connection to the MedTech Europe Disclosure Requirements and future other Transparency/Disclosure Requirements where applicable
• Performing all duties in compliance with the defined Professional Affairs, Office of Compliance and Ethics policies and procedures as well as the company Code of Conduct and Business Principles
• Serving as first line of contact for conflict resolution with HCPs and HCOs respective of strategic initiatives including compensation, compliance, and non-project issues
• Key point of contact for questions regarding HCP Consultant engagement for the responsible countries
• Support yearly Needs Assessment process
• Provide reports and presentations as required
• Generate and analyze reports related to HCP engagements and payments
• Accountable for compliance with laws, regulations & policies
• Carry out other duties as shall be assigned from time to time
• Serve as a backup for other Professional Affairs Specialists within the team

Skills

Compliance

Contracting

Marketing

Professional Affairs

MS Office

Attention to detail

Interpersonal skills

Independent worker

Communication skills

Job description

Professional Affairs Specialist (ASEAN & VIP)

Life Unlimited. At Smith+Nap, we craft and manufacture technology that takes the limits off living.

Professional Affairs' responsibility is to ensure consistent management of all healthcare professional (HCP) contracts to address business objectives and covers activities related but not limited to Medical Education, Marketing activities and Research & Development, as well as of all HCO (healthcare organization) contracts related to Grants (educational and other), Sponsorships, Donations and Fellowships.

This generally includes oversight of the contract management process, including the development of the required documentation to initiate contracts, contract negotiations and document management. The Professional Affairs Specialist's role requires close collaboration with various departments, such as Medical Education, Marketing, Compliance, Legal, R&D and Finance.

Professional Affairs ensures all HCP and HCO engagements are in line with Smith & Nephew Compliance policies and local laws & regulations.

Responsibilities

• Interact and advise business units on entering and maintaining compliant HCP Consultant activities
• Review and approve proposed HCP/HCO engagements and assure alignment with S&N Compliance policies and local laws & regulations
• Exemplify a mastery of the requirements for preparation of HCP contracts, including but not limited to, substantial justification for the selection of an HCP, defining Tier/Band level in accordance with the defined Compliance Policies
• Conduct the orientation (training) with new and existing HCPs to familiarize them with S&N processes and documentation requirements including contract terms and considerations, and other deliverables
• Prepare contracts for HCPs and HCOs and assure timely execution
• Manage record keeping for all contract-related correspondence and documentation
• Provide contract-related issue resolution, both internally and externally
• Communicate contract related information to stakeholders
• Review payment documentation provided by HCPs
• Ensure invoices are reviewed and approved prior to payment processing by Finance
• Responsible for the accuracy and completeness of the data to be reported in connection with the Sunshine Laws where applicable
• Responsible for the accuracy and completeness of the data to be reported in connection to the MedTech Europe Disclosure Requirements and future other Transparency/Disclosure Requirements where applicable
• Performing all duties in compliance with the defined Professional Affairs, Office of Compliance and Ethics policies and procedures as well as the company Code of Conduct and Business Principles
• Serving as first line of contact for conflict resolution with HCPs and HCOs respective of strategic initiatives including compensation, compliance, and non-project issues
• Key point of contact for questions regarding HCP Consultant engagement for the responsible countries
• Support yearly Needs Assessment process
• Provide reports and presentations as required
• Generate and analyze reports related to HCP engagements and payments
• Accountable for compliance with laws, regulations & policies
• Carry out other duties as shall be assigned from time to time
• Serve as a backup for other Professional Affairs Specialists within the team

Requirements

• Experience (at least 2 years) in Compliance, Contracting, Marketing or Professional Affairs (or equivalent) within the medical or related industry
• Solid understanding of preparing and managing contracts
• Confident and professional approach with high attention to details
• Ability to work within a highly regulated environment, following and engaging in processes and compliance, as well as working to best practice
• A good working knowledge of English (read & write)
• Excellent communication skills as well as excellent numerical skills
• Good interpersonal skills
• Ability to work independently as well as being a good team player
• Confident IT skills, with strong working knowledge of Microsoft Office

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.

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We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

Smith+Nap is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.

From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nap a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.