Product Sales Specialist

Smith & Nephew; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

SAYE share options

Flexible vacation and time off

Private health & dental plans

Hybrid working model

Mentorship

Job summary

Smith+Nephew in Malaysia seeks a Product Sales Specialist for AWM, based in Johor Life Unlimited. You will drive territorial sales, meet quotas, and expand account penetration through solutions and services, while maintaining strong customer relationships.

The role requires 3-5 years in medical devices and a Bachelor’s degree or equivalent. You will analyze market trends, collaborate with teams, and contribute to business growth.

Qualifications

• Bachelor's Degree or Equivalent Education required.
• 3-5 years sales experience in Medical Devices desirable.
• Knowledge of clinical segment / product platform is desirable.

Responsibilities

• Meet or exceed annual sales quota.
• Prospect, schedule appointments, present solutions and close sales.
• Expand sales in existing accounts; develop new applications.
• Close sales by building rapport and addressing objections.
• Stay updated on product knowledge and market trends.
• Ensure customer satisfaction and high-quality service.
• Maintain customer database and monitor competitors' strategies.
• Provide market feedback on pricing, SWOT and competitor activity.
• Manage territory and control expenses within budget.

Skills

Sales experience

Clinical segment knowledge

Forecasting

Pricing

Education

Bachelor's Degree or equivalent education

3-5 years sales experience in medical devices (experience)

Job description

Product Sales Specialist - AWM based in Johor Life Unlimited. At Smith+N, we craft and manufacture technology that takes the limits off living. Achievement of territorial sales budget, profit and market share in line or exceeding the company’s objectives through the execution of approved Sales and Marketing Plans and effective control of assigned territories.

What will you be doing?

• Meets or exceeds established annual sales quota.
• Initiates sales process by prospecting, scheduling of appointments, conduct sales presentations, understanding business needs, develop proposals and sales closure.
• Expands sales in existing accounts by introducing additional solutions and services and /or develop new and innovative applications.
• Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objection, etc.
• Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities offered by S&N or other appropriate channels.
• Accountable for customer satisfaction and providing high quality service.
• Responsible for keeping commitments in a timely manner and resolving issues promptly.
• Maintenance of customer database Be familiar with competitors’ strategies and product features/benefits and contributes information to market strategy by monitoring driven products and feedback from end users.
• Provide feedback on market information with regards to competitors activities, product pricing, SWOT in reports and sales meetings.
• Good territorial and sales management of all assigned accounts.
• Operating expenses to be kept to budget.

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

• Bachelor's Degree or Equivalent Education
• 3-5 years sales experience in Medical Devices
• Knowledge of clinical segment / product platform preferred - Desirable.
• Sales task capability/experience - forecasting, pricing, product development, positioning, promotion, planning, portfolio management, surgeon advisory panel - Desirable You. Unlimited.

Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving.

Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com

Benefits and Perks

• Generous annual bonus and pension Schemes, Save As You Earn share options.
• Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Hybrid Working Model (For most professional roles).
• Hands-On, Team-Customised, Mentorship.

Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer.

Smith+N is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+N a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.