Production Technician

Insulet Corporation; Malaysia; On-site; MYR 39,000 - 56,000; Full time

Job summary

Insulet Corporation in Malaysia seeks a Production Technician to operate and maintain highly automated manufacturing equipment for the OmniPod product platform. The role includes cross‑training across laser welding, heat staking, PCB handling, robotics, metal stamping, form/fill/seal packaging, and high‑speed assembly.

You will support production engineers, liaise with maintenance, and contribute to yield improvement, SOP updates, and continuous improvement.

Qualifications

• Diploma in engineering (Mechanical, Electrical or Industrial) is preferred.
• Minimum 3 years’ experience as production/ process technician.
• Experience in high‑volume manufacturing, preferably in cleanroom environments.
• Data‑driven decision making and results oriented.
• Fluency in English and Malay (minimum).

Responsibilities

• Assist production engineers and liaise with maintenance for project management and yield improvement.
• Monitor machine scrap trends and optimize production performance.
• Conduct material side‑by‑side studies to evaluate material variation.
• Record readings and data for machine‑to‑machine variation.
• Review manufacturing scorecards with the team and drive improvement actions.
• Support cross‑functional teams to troubleshoot and implement corrective actions.
• Attend to production issues on a 24/7 basis when required.
• Perform other duties as required.

Skills

Data-driven decisions

Multilingual English/Malay

Automated production equipment

Education

Diploma in engineering

Tools

ERP systems

MES

Job description

Job Summary Position Overview: The successful candidate will be responsible for operating and maintaining highly automated and advanced manufacturing equipment necessary to produce our signature product. This individual will be trained and cross‑trained to both operate and troubleshoot issues across a variety of technologies including heat staking, laser welding, mechanical swaging, printed circuit board (PCB) handling and testing, robotic automation, metal stamping and bending, form/fill/seal medical packaging, and high‑speed discrete component assembly.

The Production Technicians are responsible for assisting production engineers and liaise with maintenance team for production project management such as yield improvement, standardization of operating principles including the work instruction update, and continuous improvement in cooperation with different departments. The role will focus efforts on developing Insulet Malaysia into a world‑class manufacturing plant through a heavy emphasis on reliability engineering, standard operating procedures, result orientated, hands‑on activities and operational scorecards. Business needs may necessitate the need to adjust shift start and end times and will require working in shifts.

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to making the lives of people with diabetes easier. Through its OmniPod Insulin Management System, Insulet seeks to expand the use of insulin pump therapy among people with insulin‑dependent diabetes. Insulet's Delivery Systems business also partners with global pharmaceutical and biotechnology companies to tailor the OmniPod technology platform for the delivery of subcutaneous drugs across multiple therapeutic areas.

Responsibilities:

• Perform all tasks and responsibilities delegated by production engineer with respect to the ongoing task and implementation of the improvement plan across the entire production process.
• Follow‑up the trend by machine process scraps to optimize the production performance as required by production engineers.
• Conduct the material side‑by‑side study to evaluate the material variation against the production performance.
• Take readings and data collection to the machine‑to‑machine variation based on the daily data.
• Together with production engineer to review the manufacturing scorecard with the production team regularly to follow up the improvement action items.
• Represent the production department to follow up the verification build or engineering study.
• Able to work in small groups and cross functional teams to troubleshoot issues, identify and implement collective corrective actions.
• Follow up the production issue with the production team on a 24/7 basis in necessary.
• Perform other duties as required.

Minimum Requirements:

• Education and Experience: Diploma in engineering discipline, preference in Mechanical, Electrical, or Industrial engineering
• Minimum 3 years’ experience of production technician or process technician
• Work experience at high‑volume manufacturing line in cleanroom environment
• Data‑driven decision‑making and result oriented
• Multi‑language fluency (English, Malay minimum)

Preferred Skills and Competencies:

• Preferred familiarity with cGMP guidelines and ISO 13485 and FDA 21 CFR 820 regulations.
• Proficiency in computer aided design and standard computer/MSOffice systems.
• Fundamental knowledge of ERP systems; MES is a plus
• Hands‑on experience in set‑up and operation of automated production equipment.
• Possess the initiative and drive for continual improvement.
• Able to fulfill job responsibilities in a fast‑paced/high‑volume production environment.
• Previous experience running, debugging, and/or maintaining highly automated discrete component assembly equipment is preferred.
• Previous experience with technologies such as laser welding, heat staking, ultrasonic welding, and ESD‑sensitive devices preferred but not required.
• Experience in a start‑up production environment is a plus.
• Experience working with Human Machine Interfaces (HMIs).
• Familiarity with manufacturing instrumentation such as optical gauging, video microscopes, micrometers, calipers, feeler gauges, dial indicators, and gauge blocks.

Physical Requirements (if applicable): Must be able to stand and bend up to 12 hours a day. Required to lift above shoulder frequently and below waist occasionally. Pre‑employment medical health check is required / Fit to work for this job by doctor. No history of back pain, neck pain, cervical or other related issues. No history of drug use. Regular checks will be performed.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights) Insulet employees are all focused on the same goal — to make a difference. Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there. We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer‑centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.