Production & Quality Ops Supervisor - HDD

WD; Bayan Lepas; On-site; MYR 67,000 - 112,000; Full time

Job summary

WD Penang is seeking a FQAP Supervisor to oversee Final Quality Assurance & Pending operations in the HDD media component manufacturing environment. You will lead a mixed team of Senior Leaders, Leaders, Technicians, Coordinators, and Operators to ensure products meet quality and production standards.

You will drive day-to-day floor operations, enforce process discipline, and collaborate with Engineering to resolve quality issues, while ensuring audit readiness and safety/compliance across the

Qualifications

• Education: Bachelor’s Degree in Engineering or related technical field.
• Experience: Minimum 2–3 years of experience in manufacturing operations, production, technical training, or learning and development within a manufacturing environment.
• Supervisory: Min. 2 years leading a production or quality team (Technicians, Operators, Leaders).
• Technical Skills: Familiar with SPC, FMEA, RCA/CAPA, and production floor control systems.
• Systems: Working knowledge of MES/ERP systems; proficient in MS Office.

Responsibilities

• Supervise and coordinate daily FQAP operations across shifts, managing a team of Leaders, Technicians, Coordinators, and Operators.
• Meet daily shipment as per Dept objective.
• Monitor production and quality output; track key metrics and escalate issues promptly.
• Lead PI Count.
• Lead root cause analysis (RCA) and CAPA for quality non-conformances and escapes.
• Ensure adherence to SOPs, Work Instructions, and process control plans on the production floor.
• Conduct shift handovers, team briefings, and coordinate manpower planning and scheduling.
• Coach, develop, and assess team members including Technicians, Coordinators, Leaders, and Operators.
• Liaise with Manufacturing Engineering and Process teams to implement process improvements and resolve technical issues.
• Maintain audit readiness; ensure ESD, safety, and cleanroom compliance at all times.
• Prepare and present shift/daily performance reports to the Manager.

Skills

SPC

FMEA

RCA/CAPA

Production floor control systems

MS Office

Leadership

Education

Bachelor's Degree in Engineering or related technical field

Tools

MES/ERP systems

Job description

WD Penang is seeking a FQAP Supervisor to oversee Final Quality Assurance & Pending operations in the HDD media component manufacturing environment. You will lead a mixed team of Senior Leaders, Leaders, Technicians, Coordinators, and Operators to ensure products meet quality and production standards.

You will drive day-to-day floor operations, enforce process discipline, and collaborate with Engineering to resolve quality issues, while ensuring audit readiness and safety/compliance across the