Product Specialist

Arthrofix Surgical Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical solutions company in Malaysia is seeking a dedicated Product Specialist to connect innovative medical products with healthcare professionals. The successful candidate will identify business opportunities, manage key accounts, and provide expert clinical support. A degree in Biotechnology or related fields and a minimum of 2 years of experience in medical sales are required. If you possess strong communication skills and a proactive mindset, we encourage you to apply. This role offers career growth and impactful work in a collaborative environment.

Benefits

Career development programs

Comprehensive benefits

Collaborative work culture

Competitive compensation

Qualifications

• Minimum 2 years of relevant experience in medical sales or clinical support roles.
• Experience as an OT scrub nurse or scrub technician is preferred.
• Must be fluent in Bahasa Malaysia and English.

Responsibilities

• Identify business opportunities and evaluate prospects in the industry.
• Generate leads and build strong customer relationships.
• Provide on-site clinical application support and product knowledge.

Skills

Strong communication skills

Interpersonal skills

Presentation skills

Analytical skills

Planning skills

Education

Bachelor’s Degree in Biotechnology or related fields

Job description

Are you driven by innovation in healthcare and passionate about making a real impact? As our Product Specialist, you will be the vital connection between our cutting‑edge medical products and the professionals who rely on them. You will identify new business opportunities, deliver expert clinical support, and drive product adoption through strategic engagement and confident presentations. If you thrive in hospital settings, enjoy building relationships, and want to grow in a dynamic and purpose‑driven environment, we want you on our team.

Key Responsibilities

• Identify business opportunities by evaluating prospects and their position in the industry.
• Generate leads and build strong customer relationships to drive product interest.
• Conduct incisive market and competitive research to support strategic planning.
• Enhance customer satisfaction through excellent key account management.
• Provide on‑site clinical application support and product knowledge transfer to OR specialists.
• Continuously improve product and clinical knowledge while developing soft skills to understand customer needs and gain acceptance.
• Confidently conduct clinical and product presentations to healthcare professionals.
• Develop short and long‑term territory strategies to grow market share.
• Work comfortably in hospital environments and collaborate with medical teams.

Qualifications

• Bachelor’s Degree, Postgraduate Diploma, or Professional Degree in Biotechnology, Science and Technology, Business Administration, Marketing, Medical Science, or equivalent.
• Minimum 2 years of relevant experience in product specialist, medical sales, or clinical support roles.
• Experience as an OT scrub nurse or scrub technician is highly preferred.
• Languages: Fluent in Bahasa Malaysia and English, both verbal and written.
• Mandarin or a local dialect is an added advantage.

Other Requirements

• Must possess own transport and be willing to travel.
• Comfortable working in hospital environments.

Skills

• Strong communication, interpersonal, presentation, analytical, and planning skills.
• Confidence in conducting sales and clinical presentations.
• A driven individual with a proactive mindset.
• A team player with strong professional ethics and a great sense of responsibility.

At Arthrofix Surgical Sdn. Bhd., we believe that our people are our greatest asset. Joining us means:

Why Join Us?

• Impactful Work: Play a key role in delivering medical solutions that improve lives.
• Career Growth: We invest in your development with training programs and clear advancement opportunities.
• Inclusive Culture: Work in a collaborative environment that values diversity, respect, and teamwork.
• Stability and Benefits: Enjoy competitive compensation, comprehensive benefits, and a supportive workplace.
• Innovation and Excellence: Be part of a forward‑thinking company that embraces new ideas and continuous improvement.