Product Sales Specialist

Smith+Nephew; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

Flexible vacation

Paid holidays

Paid volunteering hours

Private health plans

Dental plans

Hybrid working model

Training & mentorship

Job summary

Smith+Nephew seeks a Product Sales Specialist based in Kuala Lumpur. The role drives regional revenue by meeting quotas, prospecting new customers, and expanding accounts with innovative solutions.

You will maintain product knowledge and customer satisfaction while monitoring competitors and market trends to shape strategies. The ideal candidate has 3–5 years in medical device sales, a bachelor’s degree or equivalent, and strong negotiation and relationship-building skills.

Qualifications

• Bachelor’s degree or equivalent education.
• 3–5 years sales experience in Medical Devices.
• Knowledge of clinical segment / product platform desirable.

Responsibilities

• Meets or exceeds established annual sales quota.
• Initiates sales process by prospecting, scheduling appointments, conducting presentations and developing proposals.
• Expands sales in existing accounts by introducing solutions and services.
• Closes sales by building rapport and presenting benefits while handling objections.
• Keeps product knowledge and market trends up to date.
• Maintains customer satisfaction and provides high quality service.
• Keeps commitments and resolves issues promptly.
• Maintains customer database.
• Monitors competitors and feeds market insights to strategy.
• Provides market feedback in reports and meetings.
• Manages territory and all assigned accounts within budget.

Skills

Sales experience

Commercial awareness

Negotiation

Education

Bachelor’s degree or equivalent

Job description

Product Sales Specialist - based in Kuala Lumpur

Life Unlimited. At Smith+Naphew, we craft and manufacture technology that takes the limits off living.

Achievement of territorial sales budget, profit and market share in line or exceeding the company’s objectives through the execution of approved Sales and Marketing Plans and effective control of assigned territories.

What will you be doing?

• Meets or exceeds established annual sales quota.




• Initiates sales process by prospecting, scheduling of appointments, conduct sales presentations, understanding business needs, develop proposals and sales closure.




• Expands sales in existing accounts by introducing additional solutions and services and /or develop new and innovative applications.




• Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objection, etc.




• Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities offered by S&N or other appropriate channels.




• Accountable for customer satisfaction and providing high quality service.




• Responsible for keeping commitments in a timely manner and resolving issues promptly.




• Maintenance of customer database




• Be familiar with competitors’ strategies and product features/benefits and contributes information to market strategy by monitoring driven products and feedback from end users.




• Provide feedback on market information with regards to competitors activities, product pricing, SWOT in reports and sales meetings.




• Good territorial and sales management of all assigned accounts




• Operating expenses to be kept to budget.

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization.

Successful candidates would need the following:

• Bachelor’s Degree or Equivalent Education




• 3-5 years sales experience in Medical Devices




• Knowledge of clinical segment / product platform preferred - Desirable.




• Sales taskcapability/experience- forecasting, pricing, product development, positioning, promotion, planning, portfolio management, surgeon advisory panel - Desirable

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our websitehttps://www.smith-nephew.com




• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.




• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!




• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.




• Flexibility: Hybrid Working Model (For most professional roles).




• Training: Hands-On, Team-Customised, Mentorship.