Product Owner (CMPS)

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 110,000 - 170,000; Full time

Job summary

Standard Chartered Bank in Malaysia seeks a Product Owner to drive agile technology projects across CMPS digital channels for Private and Retail Banking. You will prioritise the product backlog, align with stakeholders and roadmap, and ensure delivery from concept to implementation.

The role requires understanding wealth management products, building interfaces with upstream/downstream systems, and shaping a clear digital product vision and roadmap to improve client experience and frontline

Qualifications

• Experience as a Product Owner driving agile technology projects.
• Ability to define and communicate a product vision and roadmap.
• Strong understanding of digital channels in banking and wealth management.

Responsibilities

• Drive squad outcomes and prioritise the product backlog to meet objectives.
• Manage stakeholder relationships to align expectations and roadmap.
• Collaborate with architects and development teams to ensure delivery from concept to implementation.
• Define and own the strategic digital product vision for the wealth management suite.

Skills

Product ownership

Stakeholder management

Agile/Scrum

Job description

As a Product Owner in our cross-functional squads, the candidate will drive the outcomes of the squad to deliver on their objectives and key results. You will build and prioritise the product backlog to achieve business goals and manage stakeholder relationships to align expectation, prioritisation and overall product roadmap.

Strategy

• The primary purpose of this position is to develop and transform Capital Markets Products & Solutions (CMPS) product capability to provide digital channels for both clients and internal users across Private Banking and Retail Banking.
• The Bank is aiming to grow product capability through digital and self-direct channels. This Product Owner (PO) role is to drive the agile technology projects to establish a robust price discovery and execution platform. It is also required to build system interface with upstream systems (e.g. client information check) and downstream systems (e.g. booking trades into core banking platforms) to streamline operation flow and improve users (including clients) experience and frontline productivity.
• As PO, you will develop and maintain a vision for agile technology projects and be responsible for communicating the vision to the scrum team. Be responsible for agile technology projects and features from concept to final implementation. In particular,
• have a good understanding of wealth management products, it's processes and relevance to clients.
• Define and own the strategic digital product vision and roadmap for the wealth management product suite.
• Align product strategy with business goals, market trends, and client needs.
• Develop a competitive product strategy across relevant asset classes (such as FX, equities, fixed income, structured products, OTC derivatives, funds, and insurance.)
• Monitor market dynamics and regulatory changes, ensuring products remain competitive and compliant.
• As PO you will work with architects, business stakeholders and development teams to ensure that business, quality and functional goals are met with each release. Be responsible for the design, usability, quality and delivery of agile technology projects and features.
• As the subject matter expert, this role is to determine business requirements, review technology project plans from the business perspective, and ensure new technology capabilities are embedded in business processes to deliver benefits. Ensure smooth execution on the ground, and communicate the changes delivered to relevant stakeholders including front office.

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state-of-the-art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.

Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Business Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.

Standard Chartered Bank’s two other global shared services centres are based in India and China.

Follow Standard Chartered Global Business Services on www.facebook.com/scgbs

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state-of-the‑art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.

Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Business Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.

Standard Chartered Bank’s two other global shared services centres are based in India and China.

Follow Standard Chartered Global Business Services on www.facebook.com/scgbs