Product Knowledge & Customer Experience Specialist

Prism Tech Sdn Bhd; Subang Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Prism Tech Sdn Bhd in Subang Jaya is seeking a customer-focused team member to assist customers in finding the best product for their needs. You will expand product knowledge and present it engagingly to customers, while following up with guidance on product selection.

You will set up displays and promotional booths, deliver product demonstrations to customers and stakeholders, and build positive relationships through meaningful interactions to help drive sales and satisfaction.

Responsibilities

• Listen to what customers want and assist them in finding the best product for their requirements.
• Constantly expand product knowledge and deliver it in engaging ways to customers.
• Follow up with customers and provide guidance on product selection.
• Set up attractive product displays and promotional booths.
• Provide product demonstration, presentation to customers and other stakeholders.
• Engage in meaningful interactions and develop positive customer relationships.

Job description

Prism Tech Sdn Bhd in Subang Jaya is seeking a customer-focused team member to assist customers in finding the best product for their needs. You will expand product knowledge and present it engagingly to customers, while following up with guidance on product selection.

You will set up displays and promotional booths, deliver product demonstrations to customers and stakeholders, and build positive relationships through meaningful interactions to help drive sales and satisfaction.