Procurement Assistant

TDCX; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Flexible working arrangements

Mentoring and coaching

Global exposure

Job summary

TDCX, a Singapore-headquartered global BPO, is seeking a procurement professional in Malaysia to lead cost-effective sourcing and vendor management. You will negotiate terms, optimize local and global spend, and build strategic supplier relationships to support business growth.

The role emphasizes cross-functional collaboration, contract clarity, and continuous improvement within a dynamic tech-enabled services environment in Kuala Lumpur.

Qualifications

• Candidate must possess at least a Diploma or higher in any field.
• Preferably 1 year of working experience in the related field.
• In-depth knowledge of contracts, invoicing and negotiation terms.
• Strong knowledge of materials and specifications, furniture sourcing and vendor resources.
• Proficient in MS Office applications (Excel, Word, Outlook and PowerPoint).
• Must have strong negotiation skills.
• Excellent verbal and written communication skills in English and the language of supporting market.

Responsibilities

• Create and implement Procurement strategies that are innovative, cost-effective and incorporate the growing complexities and challenges within the industry.
• Build and maintain long term relationships with vendors and critical suppliers.
• Compare proposals for price and specifications and negotiate with vendors to reduce costs and coordinate deliveries in timely manner.
• Lead transformational activities to build procurement organization capabilities and improve procurement efficiency.
• Evaluate and enhance our operations in local spend while researching and prospecting developments in global spend.
• Manage every aspect of the supply chain and notify the leadership team of any possible obstacles to ideal efficiency.
• Any other duties and responsibilities that may be assigned by management within your employment category and for continual improvement of the Quality Management System of TDCX.

Skills

Negotiation skills

Communication skills

Contracts & invoicing

Vendor management

MS Office (Excel, Word, Outlook, Power

Education

Diploma or higher

Bachelor’s degree

Postgraduate degree

Tools

MS Excel

MS Word

Outlook

PowerPoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Create and implement Procurement strategies that are innovative, cost-effective and incorporate the growing complexities and challenges within the industry
• Build and maintain long term relationships with vendors and critical suppliers
• Compare proposals for price and specifications and negotiate with vendors to reduce costs and coordinate deliveries in timely manner
• Lead transformational activities to build procurement organization capabilities and improve procurement efficiency
• Evaluate and enhance our operations in local spend while researching and prospecting developments in global spend
• Manage every aspect of the supply chain and notify the leadership team of any possible obstacles to ideal efficiency
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferable with 1 year of working experience in the related field is required for this position.
• In-depth knowledge of contracts, invoicing and negotiation terms
• Strong knowledge of materials and specifications, furniture sourcing and vendor resources
• Proficient in MS Applications (Excel, Word, Outlook and PowerPoint)
• Must have strong negotiation skills
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.