Process Enablement & Automation Manager

Kerry Group; Selangor; On-site; MYR 150,000 - 210,000; Full time

Job summary

Kerry Group Malaysia is seeking a Process Enablement Manager to drive transformation and digital enablement across GBS processes. The role blends Lean, automation (RPA/BI) and IT/data enablement to deliver quality, efficiency and better user experience.

You will partner with process owners, IT and global leaders to standardize processes and accelerate digital adoption. The role requires leading CI/Automation initiatives, process documentation, and KPI-driven improvements, with a hybrid work

Qualifications

• Bachelor’s degree in Engineering, IT, Business, Systems, or related field.
• 3–8 years of experience in Continuous Improvement, Automation, BI, IT, or Process Optimization.
• Lean, Six Sigma Black Belt, Agile, Scrum, RPA certifications are beneficial.

Responsibilities

• Identify, analyze, and deliver process improvements using Lean, Agile and CI frameworks.
• Lead development, testing, deployment, and maintenance of automation solutions (RPA, Power Automate, UiPath, VBA, Python).
• Support BI and data-driven initiatives including ETL automation, dataset prep, SQL data manipulation, and dashboards (Power BI, Qlik, Alteryx).
• Document and maintain process flows, SOPs, QMS docs, and standard work.
• Execute problem-solving methods (A3, 8D, RCA, Kaizen) to identify root causes and corrective actions.
• Drive adoption of MS365 tools (Power Apps, Power Pages, SharePoint, Forms, Lists) within GBS.
• Analyze metrics and system performance to recommend improvements.
• Support ISO-aligned quality programs and risk management practices.
• Collaborate with IT to ensure ERP/CRM integrations with automation tools.
• Partner with cross-functional teams to ensure project delivery and adoption.
• Align improvement initiatives with global process owners and stakeholders.
• Support end-to-end deployment of major transformation initiatives.

Skills

Lean

CI

Automation

Power BI

UiPath

SQL

Python

Power Automate

VBA

Education

Bachelor’s degree in Engineering/IT/Business or related field

Tools

UiPath

Power Automate

VBA

SQL

Python

Power BI

Job description

Kerry Group Malaysia is seeking a Process Enablement Manager to drive transformation and digital enablement across GBS processes. The role blends Lean, automation (RPA/BI) and IT/data enablement to deliver quality, efficiency and better user experience.

You will partner with process owners, IT and global leaders to standardize processes and accelerate digital adoption. The role requires leading CI/Automation initiatives, process documentation, and KPI-driven improvements, with a hybrid work