Proactive Admin & Payments Specialist

LT Corporation Pty Ltd; Selangor; On-site; MYR 33,000 - 56,000; Full time

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Download online payments (M2U, OTC & CIMB)

Attend to walk-in customers and handle payments (cash, cheque, credit card)

Attend to complaints and fill up complaint forms

Do monthly reconciliation for CIMB and M2U online banking

Prepare credit card settlements

Change cash into small change, recount cash, and fill in tally sheets

Put back cash in the safe

Pick up inbound and outbound calls

Do auto debit and issue receipts monthly

Assign new debt collectors every 4 months

Key in debt amounts for debt collectors

Reply to emails and WhatsApp messages for customer service

Send Statement of Account (SOA) by email

Do billing (Statement of Account) every 3 months

Prepare monthly collection reports and send to debt collectors

Count commissions monthly for debt collectors

Process refund payments

Relieve site staff as needed

Complete ad hoc tasks as assigned by superior

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