Principal Recruiter

Gen; Kuala Lumpur; Hybrid; MYR 90,000 - 140,000; Full time

Job summary

Gen is seeking an adaptable, high-impact Recruiter to support hiring across Kuala Lumpur, Japan, and Chennai, India. This hybrid role is based in Kuala Lumpur, Malaysia, with a requirement to work from the office three days per week, and partners closely with hiring managers and senior stakeholders across all three markets.

The successful candidate will manage 15–20 mid- to senior-level requisitions, demonstrate strong full-cycle recruiting, and leverage AI-driven tools like Ashby to improve

Qualifications

• Proven experience recruiting mid- to senior-level professional and/or technical talent.
• Experience managing a high-volume requisition load across multiple locations.

Responsibilities

• Manage 15–20 mid- to senior-level professional and technical requisitions across multiple offices.
• Develop and execute targeted sourcing strategies using Boolean search and passive candidate engagement.
• Leverage AI-driven tools and ATS capabilities to optimize sourcing workflows and pipeline visibility.
• Partner with hiring managers and leaders to define role requirements and align on expectations.
• Drive full-cycle recruiting from sourcing to offer stage.
• Build consultative relationships and advise on market trends and candidate availability.
• Maintain transparent communication on progress, pipeline quality, and timelines.
• Deliver a high-quality candidate experience and represent Gen’s brand professionally.
• Track recruiting metrics to inform strategy and decision-making.
• Ensure compliance with processes and onboarding coordination for new hires.

Skills

Full-cycle recruiting

Sourcing strategies

AI fluency

Data literacy

Ashby ATS

Stakeholder management

Multi-market recruiting

Boolean search

Tools

Ashby ATS

Job description

About Gen

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands, including Norton, Avast, LifeLock, MoneyLion, and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations. Today, we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users across more than 150 countries.

Together, we share a passion for protecting consumers and helping them grow, manage, and secure their digital and financial lives.

We’re always looking for smart, fearless, high-impact talent who see AI as a teammate and use it to move faster and deliver meaningful results.

At Gen, you’ll have the flexibility, tools, and support to do your best work and grow your career — from flexible working options and time off to competitive pay, benefits, and well-being programs.

We are scrappy, relentlessly customer-driven, and committed to healthy debate, experimentation, and continuous learning. We also believe diverse experiences, identities, and perspectives make us stronger. At Gen, you’ll work with people who support one another, respect one another, and understand that our differences are a competitive advantage.

If this sounds like you, we’d love for you to join us.

About Gen

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands, including Norton, Avast, LifeLock, MoneyLion, and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations. Today, we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users across more than 150 countries.

Together, we share a passion for protecting consumers and helping them grow, manage, and secure their digital and financial lives.

We’re always looking for smart, fearless, high-impact talent who see AI as a teammate and use it to move faster and deliver meaningful results.

At Gen, you’ll have the flexibility, tools, and support to do your best work and grow your career — from flexible working options and time off to competitive pay, benefits, and well-being programs.

We are scrappy, relentlessly customer-driven, and committed to healthy debate, experimentation, and continuous learning. We also believe diverse experiences, identities, and perspectives make us stronger. At Gen, you’ll work with people who support one another, respect one another, and understand that our differences are a competitive advantage.

If this sounds like you, we’d love for you to join us.

About The Role

Gen is seeking an adaptable, high-impact Recruiter to support hiring across Kuala Lumpur, Japan, and Chennai, India. This hybrid role is based in Kuala Lumpur, Malaysia, with a requirement to work from the office three days per week, and partners closely with hiring managers and senior stakeholders across all three markets.

This Recruiter will manage approximately 15–20 mid- to senior-level requisitions across professional, corporate, and technical functions, depending on business needs. The ideal candidate brings strong full-cycle recruiting experience, can flex across role types, and is comfortable moving between professional and technical searches in a fast-paced environment.

This role requires strong AI fluency, data literacy, and hands‑on experience with modern ATS platforms such as Ashby to improve sourcing efficiency, pipeline visibility, and decision‑making. With a consultative, solutions‑oriented approach, this person will play an important role in achieving hiring goals, advising leaders on talent market conditions, and delivering a high‑quality candidate experience in support of Gen’s broader talent strategy.

Key Responsibilities

• Manage 15–20 mid- to senior-level professional and technical requisitions simultaneously across multiple office locations.
• Develop and execute targeted sourcing strategies using Boolean search, talent mapping, competitive research, and passive candidate engagement.
• Leverage AI-driven tools, data insights, and ATS capabilities, such as Ashby, to optimize sourcing workflows, pipeline visibility, and decision‑making.
• Partner closely with hiring managers and functional leaders to define role requirements, calibrate candidate profiles, and align on hiring expectations.
• Drive full‑cycle recruiting, including sourcing, screening, interview coordination, debrief facilitation, and offer support.
• Build strong consultative relationships with stakeholders by providing guidance on market trends, candidate availability, and hiring best practices.
• Maintain consistent communication with stakeholders on search progress, pipeline quality, and hiring timelines.
• Deliver a seamless, high‑quality candidate experience through clear communication, timely feedback, and professional representation of Gen’s brand.
• Track and analyze recruiting metrics to inform search strategy, improve pipeline quality, and support data‑driven decision‑making.
• Ensure compliance with recruiting processes, documentation standards, and internal policies throughout all stages of recruitment.
• Support onboarding coordination and transition activities for newly hired employees.

Experience

About You

• Proven experience recruiting mid- to senior-level professional and/or technical talent in competitive markets.
• Demonstrated ability to manage a high‑volume requisition load across multiple locations.

Skills

• Full‑cycle recruiting and sourcing expertise
• Strong AI fluency and data literacy
• Hands‑on experience with modern ATS platforms, such as Ashby
• Excellent stakeholder management and communication skills
• Ability to balance speed, quality, and candidate experience

Personal Attributes

• Data‑driven and solutions‑oriented
• Highly adaptable in fast‑paced, evolving environments
• Professional, consultative, and relationship‑focused

What’s Next

After you submit your application, you can expect the following steps in the recruitment process:

• Zoom video call with the Recruiter
• Zoom video call with the Hiring Manager
• Zoom video call with a Senior Leader