Primary Banker, Muar

HSBC; Muar; On-site; MYR 30,000 - 50,000; Full time

Job summary

HSBC in Muar, Malaysia is seeking candidates for roles focused on increasing sales of financial products and building strategic customer relationships. Applicants are required to possess at least a Diploma or Bachelor's degree and knowledge of personal banking products.

Candidates with an interest in providing financial solutions and Shariah compliance will be preferred. We promote a culture that values employee development and offers opportunities for growth in an inclusive environment.

Qualifications

• Candidates with no experience must at least possess a Diploma/Bachelor’s degree or equivalent qualification.
• With working experience in the related field, a minimum SPM qualification with 5 credits is required.
• Relevant licensing in marketing wealth products would be an added advantage.

Responsibilities

• Increase sales revenue of HSBC’s financial products.
• Build strategic relationships with customers.
• Conduct market reviews to understand customer needs.

Skills

Sales and marketing of financial products

Building strategic relationships

Knowledge of personal banking products

Interpersonal and communication skills

Understanding of Shariah compliance

Education

Diploma/Bachelor's degree or equivalent

Job description

Principal Responsibilities

• To increase sales revenue of HSBC’s financial products via various sales activities
• To build strategic relationships with existing and new customers
• To conduct market reviews and understand customers’ financial needs and requirements
• To promote and deliver our digital channel and Life Sign Technology to new and existing customers
• To share digital know-how with customers to create awareness and increase the adoption rate
• To drive wealth referrals specifically for investment needs to Premier colleagues
• To ensure compliance with products and sales policies, procedures and guidelines set by the Bank and the relevant authorities at all times
• Ensure high‑quality data input in customer records, transaction processing and reporting, including but not limited to account opening, financing processing and other banking services
• Grow the Retail Amanah business while upholding high integrity and ensuring branch adherence to Shariah‑compliant sales and service excellence

Requirements

• Candidates with no experience must at least possess a Diploma/Bachelor’s degree or equivalent qualification
• With working experience in the related field, a minimum SPM qualification with 5 credits is required
• Relevant licensing in marketing wealth products such as PCE/TBE/CEILLI/FIMM would be an added advantage
• Good track record and knowledge of personal banking products i.e., Credit card, personal loan, fixed deposit
• Strong interest in building relationships and providing financial solutions to customers
• Good interpersonal and communication capability
• Driven for success and eager to learn, grow, and thrive
• Conversant of Shariah knowledge and competency

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Issued by HSBC Bank Malaysia Berhad