Pricing Strategist: AI-Driven Telecom & Services

Singtel Group; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Singtel KL in Kuala Lumpur seeks a Pricing Manager to drive competitive pricing for International Data, Domestic Internet and Managed Services, owning pricing opportunities with Sales, Solution Managers, partners and Global Alliances.

You will leverage data analytics and AI-enabled tools to strengthen pricing insights, scenario modelling and decision-making while ensuring governance and margin integrity across pricing decisions.

Qualifications

• Diploma or degree in Marketing, Business Studies, Engineering or related.
• 3–5 years of pricing, commercial management, finance, sales operations or business analysis.
• Strong Microsoft Excel and data-analysis capabilities.
• Strong pricing and commercial-analysis skills.
• Good financial and commercial acumen.
• Commercial negotiation and influencing capabilities.
• Strong stakeholder-management skills, with the ability to communicate pricing recommendations and commercial rationale effectively.
• Ability to independently manage routine and moderately complex pricing requirements.
• Strong analytical and problem-solving skills with the ability to assess non-standard commercial scenarios.
• Ability to prioritise multiple requirements and deliver within agreed timelines.
• Ownership mindset with the ability to work collaboratively across Sales, Solution and partner teams.
• Telecommunications product knowledge.
• Exposure to AI-enabled tools, automation, advanced analytics or pricing optimisation.
• AI literacy, including the ability to appropriately interpret AI-supported insights.
• Presentation and commercial storytelling skills.
• Learning agility and a continuous-improvement mindset.
• Strong collaboration and relationship-building capabilities.

Responsibilities

• Independently manage routine and moderately complex pricing cases.
• Develop competitive and commercially sustainable pricing recommendations for International Data, Domestic Internet, and Managed Services.
• Conduct solution reviews and provide guidance to Solution Managers and Sales teams on cost-effective commercial solutions.
• Ensure individual network and service components are appropriately priced to support sustainable margins.
• Manage straightforward pricing decisions within the applicable Pricing Manager empowerment framework.
• Escalate significant discounts, margin deviations, cross-subsidy requirements and other exceptions for appropriate approval.
• Work closely with partners and Global Alliance teams to improve cost structures and develop competitive end-to-end pricing.
• Negotiate effectively with internal and external stakeholders to improve commercial outcomes while maintaining price competitiveness.
• Evaluate alternative commercial and solution scenarios to support pricing recommendations.
• Clearly articulate and support pricing recommendations with appropriate commercial rationale.
• Leverage data analytics and AI-enabled tools to improve pricing insights, benchmarking and scenario modelling.
• Analyse market, cost and historical pricing information to support commercial decision-making.
• Apply appropriate commercial judgement when interpreting AI-generated insights and analytical outputs.
• Use available technology to improve pricing turnaround times and operational efficiency.
• Ensure AI-supported and analytical outputs remain accurate, explainable and aligned with applicable governance requirements

Skills

Pricing analysis

Commercial negotiation

Stakeholder management

Pricing strategy

Financial acumen

Analytical thinking

AI/analytics literacy

Presentation skills

Collaboration

Pricing governance

Education

Marketing/Business/Engineering degree

Tools

Microsoft Excel

AI-enabled tools

Job description

Singtel KL in Kuala Lumpur seeks a Pricing Manager to drive competitive pricing for International Data, Domestic Internet and Managed Services, owning pricing opportunities with Sales, Solution Managers, partners and Global Alliances.

You will leverage data analytics and AI-enabled tools to strengthen pricing insights, scenario modelling and decision-making while ensuring governance and margin integrity across pricing decisions.