Premium Travel Retail Associate - Part Time

Samsonite (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 12,000 - 18,000; Part time

Job summary

Samsonite Malaysia is seeking a Part-time Sales Assistant for Pavilion Ladies to support store operations and deliver premium customer service. You will contribute to team goals, model service standards, resolve customer issues, and coach fellow team members.

The role requires a flexible schedule, including nights, weekends and holidays, in a fast-paced retail environment. At Samsonite Malaysia, you will engage customers, maintain stockroom readiness, and participate in daily task completion

Qualifications

• 1 years' experience in retail or service industry.
• Ability to communicate effectively with customers and staff, maneuver sales floor.
• Ability to meet moderate stockroom lifting requirements, and store climbing requirements.
• Experience working in a fast paced retail environment.
• Excellent client service and communication skills.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Contributes to setting goals and holds team accountable for productivity standards.
• Provides leadership through role modeling Service behaviors and approach standards.
• Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate.
• Consistently ensures all daily tasks are completed without negatively impacting service.
• Resolve conflicts with team members in a timely and productive manner.
• Inspires team to meet and exceed performance standards.
• Utilizes all training initiatives to assist in developing the team and provide Coaching to other team members.
• Develop plans to address key business issues, utilizes plans to impact business and achieve desired results.

Skills

Customer service

Team leadership

Communication skills

Conflict resolution

Coaching others

Goal setting

Job description

Samsonite Malaysia is seeking a Part-time Sales Assistant for Pavilion Ladies to support store operations and deliver premium customer service. You will contribute to team goals, model service standards, resolve customer issues, and coach fellow team members.

The role requires a flexible schedule, including nights, weekends and holidays, in a fast-paced retail environment. At Samsonite Malaysia, you will engage customers, maintain stockroom readiness, and participate in daily task completion