Pre-sales Technical Specialist (Protection Relay)

Hitachi Energy; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hitachi Energy Malaysia is seeking a Pre-sales Technical Specialist focused on protection relays and distribution automation. You will engage utilities, sales teams, and engineering stakeholders across APAC to drive technical qualification, product acceptance, and vendor registrations.

Based in Malaysia, you will travel up to 25% across APAC, lead technical discussions, deliver demonstrations and training, and ensure solutions meet customer and utility standards.

Qualifications

• Degree in Electrical Engineering or equivalent.
• Experience in power systems, protection & control, substation automation, or grid automation environments.
• Strong knowledge of protection relays and protection systems.
• Willingness to travel across the APAC region (≈25%).

Responsibilities

• Support technical pre-qualification activities for DA opportunities across APAC.
• Engage with utilities, consultants, and end customers to understand requirements and secure product approvals.
• Lead technical discussions related to protection relays, protection & control systems, substation automation, and distribution automation solutions.
• Support utility approval, technical acceptance, product qualification, and vendor registration activities.
• Collaborate with country sales teams to evaluate opportunities and develop solution recommendations.
• Deliver technical presentations, product demonstrations, workshops, and customer training programs.
• Build strong relationships with utilities, engineering consultants, channel partners, sales teams, and global product teams.

Skills

Power systems

Protection relays

Stakeholder management

Technical presentations

English

Mandarin

Education

Degree in Electrical Engineering or equivalent

Tools

IEC 61850

DNP3

Modbus

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Pre-sales Technical Specialist (Protection Relay)

As a Technical Specialist – Distribution Automation, you will play a key role in the pre-sales process, working closely with utilities, country sales teams, consultants, and engineering stakeholders across APAC. You will support technical qualification activities, utility approvals, product acceptance, and customer engagement to ensure Hitachi Energy's protection relay and distribution automation solutions meet customer and utility requirements. A key focus of this role is driving technical engagement with utility companies and distribution network operators to secure product approvals, technical acceptance, pre-qualification, and inclusion within approved utility specifications and vendor frameworks. The role supports multiple countries across the APAC region, including Thailand, Malaysia, Indonesia, Singapore, Vietnam, Philippines; therefore, flexibility to travel is required.

Key responsibilities

• Support technical pre-qualification activities for Distribution Automation opportunities across APAC
• Engage with utilities, consultants, and end customers to understand technical requirements and secure product approvals
• Lead technical discussions related to protection relays, protection & control systems, substation automation, and distribution automation solutions
• Support utility approval, technical acceptance, product qualification, and vendor registration activities for protection relay and automation solutions
• Work closely with utility engineering teams to secure the acceptance and specification of Hitachi Energy products within customer technical standards and approved vendor lists
• Collaborate with country sales teams to evaluate opportunities, identify technical gaps, and develop solution recommendations
• Deliver technical presentations, product demonstrations, workshops, and customer training programs
• Build strong relationships with internal and external stakeholders, including utilities, engineering consultants, channel partners, sales teams, and global product teams
• Support bid strategy discussions, technical reviews, and customer-facing technical engagements
• Ensure compliance with applicable health, safety, integrity, and regulatory requirements

About you

• Degree in Electrical Engineering or equivalent
• Experience in power systems, protection & control, substation automation, distribution automation, or grid automation environments
• Strong knowledge of protection relays and protection systems
• Experience working directly with utilities, transmission operators, distribution network operators, or electrical network customers
• Demonstrated experience supporting technical approval, product qualification, vendor registration, technical acceptance, or specification of protection relay and automation solutions with utility companies
• Understanding of SCADA, RTUs, IEC 61850, DNP3, IEC 60870-5, Modbus, or related communication protocols is advantageous
• Pre-sales experience is beneficial but not essential; candidates from protection engineering, application engineering, commissioning, service engineering, or technical support backgrounds are encouraged to apply
• Strong communication and stakeholder management skills, with the ability to engage both technical and commercial audiences
• Fluency in English and Mandarin (spoken and written) is required
• Willingness to travel across the APAC region (approximately 25%)

About us

Our Grid Automation business unit delivers a comprehensive portfolio of solutions across substation automation, communication networks, protection and control, grid edge technologies, and enterprise software. We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development.