Portuguese-Speaking API Onboarding & Support Specialist

Accenture PLC; Kuala Lumpur; Vor Ort; MYR 90.000 - 150.000; Vollzeit

Zusammenfassung

Accenture PLC in Kuala Lumpur is seeking a Partner Engineering Specialist to support external developer partners integrating with client platforms and APIs, bridging external engineering teams and internal infrastructure.

You will guide onboarding, enablement, and ongoing support, conduct audits, troubleshoot OAuth and API issues, analyze logs with SQL, and communicate complex technical topics in Portuguese and English during live calls and regional emails.

Qualifikationen

• Bachelor’s degree in computer science, Information Technology, Software Engineering, or equivalent practical experience.
• 2–4+ years of experience in Partner Engineering, Technical Solutions, Solutions Architecture, API Integration Engineering, or L2/L3 Developer Support.
• Strong working knowledge of RESTful APIs, RPC/gRPC architectures, HTTP status codes, JSON payload inspection, and OAuth 2.0.
• Proficient in SQL (complex queries, joins, aggregations, timestamp filtering) to investigate backend logs, event tables, and reporting discrepancies.
• Hands-on experience with cloud platforms (Google Cloud Platform, AWS, Azure), IAM permissions, and service account configuration.
• Excellent written and verbal technical communication skills; ability to lead technical meetings with external developers.
• Portuguese and English at C1 level across reading, writing, listening, and speaking.

Aufgaben

• Partner Technical Onboarding & Integration: guide developers through onboarding, configure environments, provisioning credentials, sandbox access, and production readiness.
• Technical Enablement & Environment Configuration: validate cloud configs, IAM policies, service accounts, and access to developer portals and testing resources.
• Technical Consultation & Alignment: lead kickoff meetings and architecture check-ins; address questions and unblock implementation.
• Pre-Launch Audits & Data Validation: review questionnaires, audit workflows, inspect test payloads, verify API policy adherence.

Kenntnisse

Portuguese language

English language

Communication skills

Stakeholder management

Ausbildung

Bachelor’s degree in Computer Science / IT / Software Engineering

Tools

RESTful APIs

RPC/gRPC

OAuth 2.0

SQL

Cloud platforms (GCP/AWS/Azure)

Jobbeschreibung

Accenture PLC in Kuala Lumpur is seeking a Partner Engineering Specialist to support external developer partners integrating with client platforms and APIs, bridging external engineering teams and internal infrastructure.

You will guide onboarding, enablement, and ongoing support, conduct audits, troubleshoot OAuth and API issues, analyze logs with SQL, and communicate complex technical topics in Portuguese and English during live calls and regional emails.