Policy Setup Analyst: Premium & Rules

AIA Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 84,000; Full time

Job summary

AIA Malaysia is seeking a detail-oriented professional to manage Group business case setup in line with approved requirements, product rules, and system guidelines. You will maintain core system configurations for medical, outpatient, term life, and personal accident benefits across package products.

You will apply understanding of product features, review brochures, coordinate with Third Party Administrators, provide training to new joiners, and prepare daily productivity reports to support

Qualifications

• Minimum Diploma qualification with at least one year of relevant working experience in the insurance industry.
• Demonstrates a strong sense of urgency, accountability, and commitment to achieving performance targets.
• Able to work independently while contributing effectively in a team-based environment.

Responsibilities

• Perform Group business case setup in accordance with approved requirements, product rules and technical specifications.
• Maintain product rules in the core system, ensuring configuration accuracy and compliance with approved requirements.
• Coordinate with Third Party Administrators to support policy setup and administration requirements.
• Attend internal inquiries on product benefits, policy setup requirements, and system configuration matters.
• Provide training to new joiners on basic technical knowledge and core system processes.
• Prepare daily productivity reports to support performance monitoring and operational tracking.

Skills

Group insurance domain knowledge

Policy configuration

Stakeholder coordination

Education

Diploma in relevant field

Tools

Policy administration system

Job description

AIA Malaysia is seeking a detail-oriented professional to manage Group business case setup in line with approved requirements, product rules, and system guidelines. You will maintain core system configurations for medical, outpatient, term life, and personal accident benefits across package products.

You will apply understanding of product features, review brochures, coordinate with Third Party Administrators, provide training to new joiners, and prepare daily productivity reports to support