Policy Servicing Ops Lead – Process Improvement & Compliance

MSIG Insurance (Malaysia) Bhd Registration No; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

MSIG Insurance (Malaysia) Bhd is looking for a skilled operational manager to oversee day-to-day operations in Kuala Lumpur. The role requires managing subordinates, analyzing performance indicators, and ensuring compliance with ethical practices.

The ideal candidate will hold a degree or relevant qualification in insurance and have 5-8 years of experience. Strong communication skills and the ability to drive results and solve problems are essential for this position.

Qualifications

• Minimum 5 - 8 years’ experience in the insurance industry in an operational capacity.
• Effective communication in writing, presentation, and interpersonal communication across various levels of seniority.

Responsibilities

• Manage day-to-day operations and coordinate subordinates.
• Conduct continual analysis of Key Performance Indicators.
• Ensure credible client database is maintained.

Skills

Effective communication

Problem solving

Driving results

Education

Degree holder or Professional qualification in insurance

Job description

MSIG Insurance (Malaysia) Bhd is looking for a skilled operational manager to oversee day-to-day operations in Kuala Lumpur. The role requires managing subordinates, analyzing performance indicators, and ensuring compliance with ethical practices.

The ideal candidate will hold a degree or relevant qualification in insurance and have 5-8 years of experience. Strong communication skills and the ability to drive results and solve problems are essential for this position.