PHONE REPAIR TECHNICIAN

sheikh mobile sdn bhd; Tumpat; On-site; MYR 27,000 - 45,000; Full time

Benefits offered by this job

Training and guidance related to tech

Career development

Job summary

Sheikh Mobile Sdn Bhd in Malaysia is seeking a hands-on technician to repair phones and electronic devices and to explain repair processes to customers. The role emphasizes quality service, safety, and adherence to company procedures.

The candidate should have basic repair experience, good communication skills, and the ability to work both independently and in a team, with opportunities for training and career development in a customer-focused environment.

Qualifications

• Basic experience in repairing phones and electronic devices.
• Good communication and customer service skills.
• Able to work individually and in teams.

Responsibilities

• Perform phone and device repair work and troubleshooting.
• Identify problems and damage on phones.
• Provide explanations to customers regarding problems and repair processes.
• Deliver good and professional customer service.
• Ensure all repairs are carried out carefully and according to company procedures.
• Maintain cleanliness and safety of workspace and technical equipment.
• Carry out other related tasks as directed by supervisor.

Skills

Phone repair

Customer service

Teamwork

Willingness to learn

Job description

This role involves performing phone and electronic device repair work, identifying problems and damage, and providing customers with explanations about issues and repair processes while maintaining professional service standards.

Key responsibilities

• Perform phone and device repair work and troubleshooting
• Identify problems and damage on phones
• Provide explanations to customers regarding problems and repair processes
• Deliver good and professional customer service
• Ensure all repairs are carried out carefully and according to company procedures
• Maintain cleanliness and safety of workspace and technical equipment
• Carry out other related tasks as directed by supervisor

About you

• Basic experience in repairing phones and electronic devices
• Interest in technical and electronics fields
• Able to work individually and in teams
• Responsible, diligent and willing to learn
• Good communication and customer service skills

Compensation & Benefits

• Basic Salary + Commission
• KWSP & PERKESO/SOCSO
• Training and guidance related to technical work
• Opportunity for career development