PHARMACY TECHNICIAN, WAREHOUSE (PHARMACY)

Pharmaserv Alliances Sdn Bhd; Malaysia; On-site; MYR 28,000 - 39,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Pharmacy Warehouse Assistant to support order fulfillment, picking, packing and delivery while adhering to GDP, ISO, NPRA standards. You will verify expiry dates, batch numbers and product condition prior to dispatch and assist in receiving, storing, and organizing pharmaceutical products per GDP.

Additionally, you will conduct stock counts, report discrepancies, and ensure a clean, safe storage environment, while supporting the delivery team to meet on-time

Qualifications

• Diploma in Pharmacy required.
• Experience with stock control and inventory counts preferred.
• Basic computer skills include Excel and inventory software.

Responsibilities

• Ensure accurate and timely picking, packing, and labeling.
• Verify expiry dates, batch numbers, and product conditions before dispatch.
• Assist in receiving, storing, and organizing pharmaceutical products per GDP.
• Respond to customer complaints within 3 days.
• Coordinate with the delivery team to ensure on-time dispatch.
• Participate in stock counts and maintain a clean storage environment.
• Adhere to ISO, NPRA, GDP guidelines and complete audits.

Skills

Stock control

Inventory counts

Barcode scanners

Inventory management system

Teamwork

Safety compliance

Education

Diploma in Pharmacy

Tools

Microsoft Excel

Inventory Management Software

Job description

GENERAL DESCRIPTION

The Pharmacy Assistant is responsible for supporting warehouse operations by ensuring accurate and timely picking, packing, and delivery of pharmaceutical products in compliance with the 7R (Right Product, Right Condition, Right Place, Right Time, Right Customer, and Right Price). The role requires strict adherence to regulatory standards including ISO, NPRA, and GDP requirements.

JOB DESCRIPTION

1. Order Fulfillment & Inventory Handling
   • Ensure accurate and timely picking, packing, and labeling of items according to delivery schedules.
   • Adhere to the 7R principles in all order fulfillment activities.
   • Verify and check expiry dates, batch numbers, and product conditions before dispatch.
   • Assist in receiving, storing, and organizing pharmaceutical products in accordance with Good Distribution Practices (GDP).
   • Respond to the customer complaint in the NCAS on time (within 3-days)
2. Stock Management
   • Fully responsible for all items under your care, including dedicated shelves, and ensure stock is replenished in the assigned storage bins in a timely manner.
   • Conduct planned random counts and submit the report to the Supervisor.
   • Participate in routine and scheduled stock counts (cycle counts, monthly, and yearly stock takes).
   • Report any stock discrepancies, damages, or near-expiry items to the Supervisor immediately.
   • To ensure defective or incorrect item are returned accurately to responsible suppliers
   • Assist in maintaining a clean, organized, and safe storage environment. Ensure that no boxes are placed directly on the floor.
3. Compliance & Quality Assurance
   • Understand and comply with all audits from Internal (KPJ Internal Audits) and External Auditors (SOPs, ISO 9001 standards, NPRA requirements, and GDP guidelines)
   • Maintain proper documentation and records as required by internal and regulatory standards.
   • Sharing knowledge with team members
4. Logistics & Delivery Support
   • Coordinate with the delivery team to ensure orders are dispatched and delivered on time.
5. Team Support & Other Duties
   • Attend training and refresher courses related as arranged by the Management.
   • Participate in any warehouse improvement programs or company-assigned activities.
   • Support other warehouse functions as needed and carry out any tasks assigned by supervisors or management

JOB REQUIREMENT

Education: Diploma in Pharmacy. Professional Qualification:

• Basic computer skills (Microsoft Excel,Inventory Management Software).
• Preferably minimum of 1 years working experience.

Skills & Competencies: Special skills required

• Familiar with stock control, inventory counts and stock arrangement.
• Ability to use barcode scanners and inventory management system (IMS)
• Ability to resolve stock discrepancies or logistical issues.
• Identify damage or missing items during stock handling.
• Ability to work as part of a warehouse team.
• Compliance with safety rules and practices.

Personal attributes

• Perform your job with full responsibilities and adhere to the KPJ Core values, which are Committed, Accountable, Respectful, Excellent.
• Establish a healthy work environment, develop strong communication skills, and keep good relationship with all levels of employees.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.