PHARMACY TECHNICIAN, PHARMACY

KPJ Pasir Gudang Specialist Hospital; Masai; On-site; MYR 22,000 - 50,000; Full time

Job summary

KPJ Pasir Gudang Specialist Hospital in Malaysia seeks a Pharmacy Technician to support pharmacists in dispensing, compounding, and stock control. You will screen prescriptions, prepare medications, ensure safety by applying the five rights, and maintain accurate records.

The role requires a Diploma in Pharmacy, fluency in English and Bahasa Malaysia, and strong computer skills to work independently or with a team.

Qualifications

• Screen, check, analyse, and process incoming prescriptions for completeness, legality, and accuracy prior to dispensing.
• Dispense medications with appropriate usage instructions; escalate complex queries to the Pharmacist.
• Prepare, compound, and process pharmaceutical preparations under pharmacist supervision.
• Maintain inventory records and monitor stock levels to prevent shortages or overstocking.
• Apply the 5 Rights of medication safety across dispensing and distribution processes.

Responsibilities

• Screen, check, analyse, and process incoming prescriptions (inpatient, outpatient, and discharge) for completeness, legality, and accuracy prior to dispensing.
• Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies.
• Check, prepare, and countercheck prepared medications against original prescriptions to ensure accuracy, completeness and patient safety.
• Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist.
• Produce, compound, execute, and process pharmaceutical preparations for stock or extemporaneous use under pharmacist supervision.
• Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance.
• Implement the 5 Rights of medication safety throughout dispensing and distribution processes.
• Gather, collate, analyse, and monitor stock and usage data to ensure adequate supply levels and prevent shortages or overstocking.
• Prepare Indents for floor medications in accordance with inventory procedures.
• Check, analyse, rotate, and monitor slow-moving and short-expiry medications, and submit discrepancy reports to the Pharmacist.
• Unpack, check, process, collate, and record ward-returned medications accurately in line with hospital policy.
• Operate, implement, and analyse inventory and stock control systems to ensure real-time tracking, reconciliation, and reporting.
• Participate, assist, collate, and submit pharmacy and hospital stock-taking data, variance reports, and reconciliation findings.
• Compile, collate, analyse, and submit daily and monthly pharmacy statistics in line with quality indicators and reporting requirements.
• Implement, operate, check, and process discharge billing reconciliation and finalization accurately using electronic billing systems.
• Install, operate, and implement electronic pharmacy systems for prescription entry, inventory management, and billing functions.
• Liaise, communicate, and collaborate effectively with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency.
• Guide, assist, provide, and support new pharmacy assistants and trainees in daily operational activities.
• Analyse, provide feedback, and propose workflow and process improvements to enhance service coordination and efficiency.
• Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist or Chief Pharmacist.
• Implement, execute, and maintain safe handling, labeling, and storage procedures for all medications in accordance with policy.
• Other Duties and Responsibilities Perform any other responsibilities as assigned by immediate superior or hospital management.

Education

Diploma in Pharmacy

Tools

Pharmacy management systems

Job description

GENERAL DESCRIPTION

The Pharmacy Technician is responsible for assisting pharmacists in dispensing, compounding, inventory control, and daily operational functions to ensure safe, efficient, and ethical pharmaceutical service delivery. The incumbent executes technical and administrative duties, maintains accurate records, supports stock management, and contributes to quality improvement while upholding the hospital’s standards and patient care objectives.

JOB DESCRIPTION

Main Responsibilities Screen, check, analyse, and process incoming prescriptions (inpatient, outpatient, and discharge) for completeness, legality, and accuracy prior to dispensing. Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies. Check, prepare, and countercheck prepared medications against original prescriptions to ensure accuracy, completeness, and patient safety. Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist. Produce, compound, execute, and process pharmaceutical preparations (mixtures, dilutions) for stock or extemporaneous use under pharmacist supervision. Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance. Implement, execute, and maintain the "5 Rights" of medication safety throughout dispensing and distribution processes. Gather, collate, analyse, and monitor stock and usage data to ensure adequate supply levels and prevent shortages or overstocking. Prepare Indents for floor medications in accordance with inventory procedures. Check, analyse, rotate, and monitor slow-moving and short-expiry medications, and submit discrepancy reports to the Pharmacist. Unpack, check, process, collate, and record ward-returned medications accurately in line with hospital policy. Operate, implement, and analyse inventory and stock control systems to ensure real-time tracking, reconciliation, and reporting. Participate, assist, collate, and submit pharmacy and hospital stock-taking data, variance reports, and reconciliation findings. Compile, collate, analyse, and submit daily and monthly pharmacy statistics in line with quality indicators and reporting requirements. Implement, operate, check, and process discharge billing reconciliation and finalization accurately using electronic billing systems. Install, operate, and implement electronic pharmacy systems for prescription entry, inventory management, and billing functions. Liaise, communicate, and collaborate effectively with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency. Guide, assist, provide, and support new pharmacy assistants and trainees in daily operational activities. Analyse, provide feedback, and propose workflow and process improvements to enhance service coordination and efficiency. Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist or Chief Pharmacist. Implement, execute, and maintain safe handling, labeling, and storage procedures for all medications in accordance with policy. Other Duties and Responsibilities Perform any other responsibilities as assigned by immediate superior or hospital management.

JOB RECRUITMENT

Diploma in Pharmacy. Should demonstrate evidence of training in hospital setting during his/her undergraduate Diploma. Able to communicate fluently and write in English language and Bahasa Malaysia. Proficient in common computer applications. Ability to check and detect errors during dispensing of medications. Has good communication, counseling and interpersonal skills. Reliable, dependable, enthusiastic and self-motivated. Demonstrate ability to work independently with minimum supervision as well as in a team. Ability to work flexibly and weekends and/ or public holiday. Contribute to team leader where appropriate and ability to work on own initiative. KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.