PHARMACY TECHNICIAN, PHARMACY

KPJ Bandar Maharani Specialist Hospital; Muar; On-site; MYR 24,000 - 42,000; Full time

Job summary

KPJ Healthcare Berhad is a leading hospital group in Malaysia. This role supports daily dispensing, inventory control, and pharmacy operations to ensure safe and efficient patient care in a hospital setting.

You will work with pharmacists, doctors, and nursing staff, handling billing reconciliation and comprehensive stock management while contributing to process improvements and medication safety initiatives.

Responsibilities

• Screen, check, analyze, and process incoming prescriptions for completeness, legality, and accuracy.
• Execute, process, and operate prescription filling and dispensing procedures per pharmacy protocols.
• Check prepared medications against original prescriptions for accuracy and safety.
• Dispense and provide medications with usage instructions; escalate complex queries to Pharmacist.
• Produce and process pharmaceutical preparations for stock or extemporaneous use under supervision.
• Repack, label, and ensure packaging standards for bulk medications with traceability.
• Maintain5 Rights of medication safety throughout dispensing and distribution processes.
• Monitor stock levels and usage data to prevent shortages or overstocking.
• Prepare indents for floor medications per inventory procedures.
• Check, analyze, rotate slow-moving and short-expiry meds; submit discrepancies.
• Unpack and record ward-returned medications per policy.
• Operate inventory and stock control systems for real-time tracking and reporting.
• Assist with stock-taking data, variance reports, and reconciliations.
• Submit daily and monthly pharmacy statistics per quality indicators.
• Process discharge billing reconciliation using electronic billing systems.
• Install and operate electronic pharmacy systems for prescription entry, inventory, and billing.
• Liaise with pharmacists, doctors, and nurses to support patient care and workflow.
• Guide and train new pharmacy assistants and trainees in daily activities.
• Analyze and propose workflow improvements to enhance service efficiency.
• Identify and report medication errors, incidents, and near misses promptly.
• Implement safe handling, labeling, and storage procedures for all medications.

Job description

Main Responsibilities

• 1. Screen, check, analyze, and process incoming prescriptions (inpatient, outpatient, and discharge) for completeness, legality, and accuracy prior to dispensing.
• 2. Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies.
• 3. Check, prepare, and countercheck prepared medications against original prescriptions to ensure accuracy, completeness, and patient safety.
• 4. Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist.
• 5. Produce, compound, execute, and process pharmaceutical preparations (mixtures, dilutions) for stock or extemporaneous use under pharmacist supervision.
• 6. Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance.
• 7. Implement, execute, and maintain the “5 Rights” of medication safety throughout dispensing and distribution processes.
• 8. Gather, collate, analyze, and monitor stock and usage data to ensure adequate supply levels and prevent shortages or overstocking.
• 9. Prepare Indents for floor medications in accordance with inventory procedures.
• 10. Check, analyze, rotate, and monitor slow-moving and short-expiry medications, and submit discrepancy reports to the Pharmacist.
• 11. Unpack, check, process, collate, and record ward-returned medications accurately in line with hospital policy.
• 12. Operate, implement, and analyze inventory and stock control systems to ensure real-time tracking, reconciliation, and reporting.
• 13. Participate, assist, collate, and submit pharmacy and hospital stock-taking data, variance reports, and reconciliation findings.
• 14. Compile, collate, analyze, and submit daily and monthly pharmacy statistics in line with quality indicators and reporting requirements.
• 15. Implement, operate, check, and process discharge billing reconciliation and finalization accurately using electronic billing systems.
• 16. Install, operate, and implement electronic pharmacy systems for prescription entry, inventory management, and billing functions.
• 17. Liaise, communicate, and collaborate effectively with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency.
• 18. Guide, assist, provide, and support new pharmacy assistants and trainees in daily operational activities.
• 19. Analyze, provide feedback, and propose workflow and process improvements to enhance service coordination and efficiency.
• 20. Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist or Chief Pharmacist.
• 21. Implement, execute, and maintain safe handling, labeling, and storage procedures for all medications in accordance with policy.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.