Pharmacy Sales & Customer Experience Associate

CARiNG Pharmacy; Petaling Jaya; On-site; MYR 20,000 - 27,000; Full time

Job summary

Jora Malaysia is seeking candidates to support retail pharmacy customers. The role involves assisting customers with product information, guiding them to suitable items, and offering knowledgeable advice to aid selection.

You will help maintain product displays, manage stock through FEFO/FIFO practices, receive deliveries, and support in stock control. The position includes handling payments and ensuring accuracy at the register.

Qualifications

• Duties/Responsibilities are provided for training purposes.

Responsibilities

• Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.
• Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.
• Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.
• Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.
• Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.
• Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

Job description

Jora Malaysia is seeking candidates to support retail pharmacy customers. The role involves assisting customers with product information, guiding them to suitable items, and offering knowledgeable advice to aid selection.

You will help maintain product displays, manage stock through FEFO/FIFO practices, receive deliveries, and support in stock control. The position includes handling payments and ensuring accuracy at the register.