Pharmacy Sales & Customer Care Specialist

Big Pharmacy Healthcare Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Job summary

BIG Pharmacy is seeking a Sales Assistant/Pharmacy Assistant (Medan Idaman, Setapak) to deliver friendly customer service and help customers find the right products. You will handle payments, assist with stock control, and support promotional displays to enhance the in-store experience.

The role provides training and opportunities for growth within Malaysia’s expanding pharmacy chain with over 300 outlets nationwide.

Qualifications

• Retail or pharmacy experience preferred.
• Strong communication and product knowledge.
• Friendly attitude with customers and ability to upsell.

Responsibilities

• Assist customers with product information and locating items.
• Ensure product visibility and apply FEFO/FIFO inventory practices.
• Receive deliveries, stock shelves, and help manage stock levels.
• Handle payments and balance the cash register with receipts.
• Respond to inquiries and escalate to pharmacy team when needed.
• Support promotions, pricing and attractive product displays.

Skills

Customer service

Cash handling

Stock management

Sales

Job description

BIG Pharmacy is seeking a Sales Assistant/Pharmacy Assistant (Medan Idaman, Setapak) to deliver friendly customer service and help customers find the right products. You will handle payments, assist with stock control, and support promotional displays to enhance the in-store experience.

The role provides training and opportunities for growth within Malaysia’s expanding pharmacy chain with over 300 outlets nationwide.