PHARMACY ASSISTANT, PHARMACY

KPJ Selangor Specialist Hospital; Ipoh; On-site; MYR 28,000 - 45,000; Full time

Job summary

KPJ Selangor Specialist Hospital in Ipoh is seeking a Pharmacy Operations professional to handle prescription screening, dispensing, and inventory management. You will ensure accuracy and compliance while supporting patient care across inpatient and outpatient settings.

Key duties include processing prescriptions, preparing medications, managing stock, and ensuring safety through the 5 Rights. You will liaise with doctors and nurses to optimize workflow and training for junior staff.

Responsibilities

• Screen, check, and analyze incoming prescriptions for completeness and accuracy prior to dispensing.
• Process prescription filling and dispensing per pharmacy protocols.
• Countercheck prepared medications against original prescriptions for safety.
• Dispense medications with usage instructions; escalate complex queries.
• Prepare and process pharmaceutical preparations under pharmacist supervision.
• Repack and label bulk medications ensuring traceability and compliance.
• Maintain the 5 Rights of medication safety across dispensing and distribution.
• Monitor stock levels and usage to prevent shortages or overstocking.
• Prepare indents for floor medications per inventory procedures.
• Check slow-moving/short-expiry meds and submit discrepancy reports.
• Record ward-returned medications in line with hospital policy.
• Operate inventory and stock control systems with real-time tracking.
• Submit pharmacy stock-taking data, variance reports, and reconciliations.
• Submit daily/monthly pharmacy statistics per quality indicators.
• Handle discharge billing reconciliation and finalisation via electronic systems.
• Install and operate electronic pharmacy systems for prescription entry and inventory.

Job description

Main Responsibilities:

• Screen, check, analyze, and process incoming prescriptions (inpatient, outpatient, and discharge) for completeness, legality, and accuracy prior to dispensing.
• Execute, process, and operate prescription filling and dispensing procedures in accordance with approved pharmacy protocols and policies.
• Check, prepare, and countercheck prepared medications against original prescriptions to ensure accuracy, completeness, and patient safety.
• Dispense, provide, and distribute medications to patients with appropriate usage instructions, escalating complex queries to the Pharmacist.
• Produce, compound, execute, and process pharmaceutical preparations ( mixtures, dilutions) for stock or extemporaneous use under pharmacist supervision.
• Repack, label, check, and implement proper packaging standards for bulk medications to ensure traceability and regulatory compliance.
• Implement, execute, and maintain the "5 Rights" of medication safety throughout dispensing and distribution processes.
• Gather, collate, analyze, and monitor stock and usage data to ensure adequate supply levels and prevent shortages or overstocking.
• Prepare Indents for floor medications in accordance with inventory procedures.
• Check, analyze, rotate, and monitor slow-moving and short-expiry medications, and submit discrepancy reports to the Pharmacist.
• Unpack, check, process, collate, and record ward-returned medications accurately in line with hospital policy.
• Operate, implement, and analyze inventory and stock control systems to ensure real-time tracking, reconciliation, and reporting.
• Participate, assist, collate, and submit pharmacy and hospital stock-taking data, variance reports, and reconciliation findings.
• Compile, collate, analyze, and submit daily and monthly pharmacy statistics in line with quality indicators and reporting requirements.
• Implement, operate, check, and process discharge billing reconciliation and finalization accurately using electronic billing systems.
• Install, operate, and implement electronic pharmacy systems for prescription entry, inventory management, and billing functions.
• Liaise, communicate, and collaborate effectively with pharmacists, doctors, and nursing staff to support patient care and workflow efficiency.
• Guide, assist, provide, and support new pharmacy assistants and trainees in daily operational activities.
• Analyze, provide feedback, and propose workflow and process improvements to enhance service coordination and efficiency.
• Identify and submit reports on medication errors, incidents, and near misses promptly to the Pharmacist or Chief Pharmacist.
• Implement, execute, and maintain safe handling, labeling, and storage procedures for all medications in accordance with policy.