PGR Operations & Student Experience Coordinator

The University of Nottingham in Malaysia Sdn Bhd; Kajang; On-site; MYR 42,000 - 54,000; Full time

Job summary

The University of Nottingham Malaysia is seeking an Administrator (PGR Operations and Student Experience) to support postgraduate research students across their lifecycle and assist Graduate School activities.

The role coordinates PGR induction, progression, examination and graduation, maintains records and supports digital systems, SOPs, and stakeholder engagement, delivering accurate data and efficient services.

Qualifications

• Degree or equivalent qualification/experience in administration or related field.
• 3–5 years of experience in administration, operations, or organisational support.
• Experience in a university or higher education environment is an advantage.
• Strong administrative and organisational skills with the ability to manage priorities and deadlines.
• Good communication and customer-service skills.
• Proficiency in Microsoft Office and student management systems.
• Ability to work independently and collaboratively with stakeholders.

Responsibilities

• PGR lifecycle support from post-registration through to graduation, coordinating induction materials and onboarding.
• Coordinate Graduate School student experience programmes and events, including showcases and networking initiatives.
• Support administration of PGR systems, databases, online forms and records, and assist data reporting and SOP development.
• Provide operational and project support to the Graduate School Manager and Associate Dean, including finance and resource administration.

Skills

Communication skills

Organisational skills

Problem solving

Education

Degree or equivalent qualification/experience in administration

Tools

Microsoft Office

Student management systems

Power Automate

Job description

Administrator (PGR Operations and Student Experience)

The University of Nottingham in Malaysia Sdn Bhd 4.1 View all jobs

All applications will be treated in strict confidence and only shortlisted candidates will be notified.

*Pursuant to the Personal Data Protection Act 2010, you are advised to read and understand our Notice and Choice Principle Document, which is posted in our website. By submitting your detailed resume, you declare that you have read, understood and accepted our Notice and Choice Principle Document and have consented to providing your sensitive personal data to be processed by us.

The University of Nottingham Malaysia is seeking an Administrator (PGR Operations and Student Experience)to join ourGraduate School Department.

The Administrator (PGR Student Experience and Operations) provides operational and administrative support for postgraduate research (PGR) students throughout their student lifecycle following registration, as well as for Graduate School activities. The postholder coordinates post-registration PGR processes, including induction, progression, examination and graduation, together with student experience programmes and stakeholder engagement, while maintaining accurate records, reports and operational data. The role also supports the administration of the University's digital systems and Graduate School internal databases, as well as the development, maintenance and implementation of standard operating procedures (SOPs) and operational processes. The postholder contributes to finance and resource administration and works collaboratively with faculties, Student Registry, RKEC and other stakeholders to support the effective and consistent delivery of Graduate School services.

Job Responsibilities:

• PGR lifecycle support from post-registration through to graduation -Coordinate the delivery of PGR induction processes, ensuring a smooth onboarding experience for newly registered students through the preparation of induction materials, guidance documents, handbooks and student information packs.
• Student Experience and Engagement -Coordinate and support Graduate School student experience programmes and events, including the PGR Showcase, Three-Minute Thesis (3MT), Tri-Campus activities, PGR recognition events, year-end engagement activities, and student networking and community-building initiatives.
• Systems, Digital and Process Support -Supports the administration of PGR systems, databases, online forms and records, ensuring accurate and up-to-date information. Assists with PGR data and reporting, system updates and improvements, and the development and maintenance of SOPs and guidance documents to support consistent and efficient PGR administration.
• Other Operational Support -Provides operational and project support to the Graduate School Manager and Associate Dean, including supporting new initiatives, process improvements, finance and resource administration, research ethics monitoring, committee and meeting coordination, and other activities to ensure the effective delivery of Graduate School services.

Job Requirements:

• Degree or equivalent qualification/experience in administration or a related field.
• Relevant experience of 3–5 years in administration, operations, or organisational support.Experience in a university or higher education environment is an advantage.
• Strong administrative and organisational skills with the ability to manage priorities and deadlines.
• Good communication, interpersonal and customer-service skills.
• Good attention to detail and accurate record/data management.
• Good computer skills, including Microsoft Office and student management systems.
• Understanding of process improvement and administrative efficiency.
• Knowledge of Microsoft Power Automate or other workflow automation tools is an advantage.
• Ability to work independently and collaboratively with stakeholders.
• Ability to manage multiple tasks and meet agreed timelines.

Full Role Profile can be referred HERE

All applications must be submitted via our JOB PORTAL by 20September 2026

Ref No: GS - 260857 - 1

Posted on 21st August 2026

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Education, Training & Professional Development 101-1,000 employees

The University of Nottingham Malaysia (UNM) is described by The Times Good University Guide 2015 as “the nearest Britain has to a truly global university, with campuses in China and Malaysia modelled on a headquarters that is among the most attractive in Britain”

UNM opened in September 2000 and became the first British university to set up a campus both outside of the UK, in Malaysia and China, earning The University of Nottingham the Queen's Award for Industry (International Trade) 2006. In 2020, we were awarded with a 5-star rating for the quality of its research and innovation, making it among the highest rated international university in Malaysia in The Malaysia Research Assessment (MyRA).

Designed to reflect University Park Campus in Nottingham, UNM is a self-contained, vibrant village situated on an attractive and landscaped 125-acre site. In Malaysia, the University has about 5,500 students and around 600 teaching and administrative staff from all over the world.

The University of Nottingham is proud of its international reputation for world changing research, a reputation which extends across all of our campuses. We were rated No. 8 for research power in the latest Research Excellence Framework.

Our programmes are identical to those offered at The University of Nottingham in the UK and follow the same quality assurance processes, and students are awarded University of Nottingham degree certificates when they complete their course.

Find out more www.nottingham.edu.my.

The University of Nottingham Malaysia (UNM) is described by The Times Good University Guide 2015 as “the nearest Britain has to a truly global university, with campuses in China and Malaysia modelled on a headquarters that is among the most attractive in Britain”

UNM opened in September 2000 and became the first British university to set up a campus both outside of the UK, in Malaysia and China, earning The University of Nottingham the Queen's Award for Industry (International Trade) 2006. In 2020, we were awarded with a 5-star rating for the quality of its research and innovation, making it among the highest rated international university in Malaysia in The Malaysia Research Assessment (MyRA).

Designed to reflect University Park Campus in Nottingham, UNM is a self-contained, vibrant village situated on an attractive and landscaped 125-acre site. In Malaysia, the University has about 5,500 students and around 600 teaching and administrative staff from all over the world.

The University of Nottingham is proud of its international reputation for world changing research, a reputation which extends across all of our campuses. We were rated No. 8 for research power in the latest Research Excellence Framework.

Our programmes are identical to those offered at The University of Nottingham in the UK and follow the same quality assurance processes, and students are awarded University of Nottingham degree certificates when they complete their course.

Be careful This job ad has not been subjected to our hirer verification process. Proceed cautiously and do your own checks before providing any personal information. Learn how to protect yourself Report this job ad Your email address Reason for reporting job Additional comments To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as an Administration Officer