Personal Financial Services - Personal Loan Specialist

Hong Leong Bank Berhad; Selangor; On-site; MYR 39,000 - 61,000; Full time

Job summary

Hong Leong Bank Berhad is seeking an energetic sales professional in Malaysia to drive banking product sales through referrals, cold calls, and marketing activities. The role focuses on cross-selling banking/financial products, assessing credit applications, and delivering excellent customer service while maintaining professional standards.

Candidates should have at least a Diploma and 2 years of experience in the field; fresh graduates are encouraged to apply.

Qualifications

• Diploma required.
• At least 2 year(s) of working experience in the related field is required for this position.
• Fresh graduates are encouraged to apply.

Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
• Actively cross-sell Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image.
• Seek continuous improvement in product knowledge, selling skills, market intelligence and competitor checks.
• Comply with statutory requirements and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance.
• Participate in strong teamwork and working relationships with colleagues at all times.

Education

Diploma

Job description

If you are looking to excel and make a difference, take a closer look at us.

Our People Make the Difference

We believe our employees are our greatest assets. In an effort to continuously develop human capital, Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where we operate. Working with us gives you the opportunity to do things that make a real difference in people’s lives. Our inclusive work environment and effort to continuously develop our human capital will surely enrich your working experience. Join us, and take your career to new heights.

Job Responsibilities

• Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
• To actively cross selling Banking/Financial products.
• Assess/evaluate and propose credit applications diligently.
• Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
• Provide excellent customer service and uphold professionalism to reflect Bank’s image
• Seek continuous improvement in the following areas to enhance job skills and competencies
• Product knowledge / Selling skills / Market intelligence / Competitor’s check
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance
• Participate in strong teamwork and working relationship with colleagues at all times

Do you have what it takes? We are currently looking for talents who have:

• Candidate must possess at least a Diploma.
• At least 2 year(s) of working experience in the related field is required for this position.
• Fresh graduated are encourage to apply.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.