Personal Banker Generalist (Perak)

RHB Banking Group; Perak; On-site; MYR 30,000 - 50,000; Full time

Job summary

RHB Banking Group is seeking a Personal Banker in Perak to achieve sales targets and promote retail products. You will acquire and grow the customer base while participating in branch marketing activities. The ideal candidate should have at least 2 years of sales experience preferably in financial institutions, possess excellent communication skills, and be sales-oriented. This role provides an opportunity to engage with customers and boost branch performance.

Qualifications

• 2 years sales experience preferably in financial institutions.
• Pleasant personality with excellent verbal and written communication skills.
• Sales and results oriented with relevant licenses.

Responsibilities

• Achieve sales/revenue targets assigned by the bank.
• Promote and sell a range of retail products to customers.
• Acquire and grow the branch customer base and deposits.

Skills

Sales experience

Excellent communication skills

Interpersonal skills

Job description

POSITION

PERSONAL BANKER

LOCATION AVAILABLE

PERAK

Primary Objective

• To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
• To promote and professionally sell a range of retail products to existing and potential customers
• Acquire and grow branch customers base, ENR, deposits (CASA/FD) and fee income
• Participate in branch/region/bank sales activities and campaigns to achieve deliverables
• Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals

Key Responsibilities

Sales Planning & Activities

• Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
• Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
• Plan and identify cross selling/up selling to increase customers’ PHR and revenue
• Set appointments, sales visitations, prospecting and engagement with customers
• Account opening for CASA

Sales Management

• Maintain regular contact with existing customers to foster closer relationship and for referrals
• Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
• Compliance to Bank’s policy, procedures and observe sales code of ethics

Requirements

• 2 years sales experience preferably in FIs
• Pleasant personality with excellent verbal and written communication skills
• Have relevant licenses required for the portfolio
• Sales and results oriented
• Good interpersonal and relationship building skill