Performance Analytics & Enablement Specialist

Maxis; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur seeks a performance analyst to oversee Xi performance tracking across segments and regions. The role involves analyzing performance data to provide actionable insights to leadership, monitoring regional performance, and recommending improvements. Candidates should thrive in a diverse culture and be ready to contribute to a fast-paced team. This position offers an opportunity to impact business decisions and optimize sales execution.

Responsibilities

• Own overall Xi performance tracking across segments and regions.
• Analyse performance against AOP targets, identifying trends, gaps, and root causes.
• Provide clear, actionable insights and recommendations to Xi leadership to support decision-making.
• Monitor and compare performance by segment and region.
• Highlight areas of strength, underperformance, and improvement opportunities.
• Support data-driven performance discussions with segment and regional stakeholders.
• Define and maintain standard productivity metrics.
• Track productivity by segment, region, and ERT.
• Identify best practices, performance outliers, and optimisation opportunities.
• Conduct post-execution reviews to identify execution gaps.
• Recommend improvement actions and track progress to closure.
• Identify system and process pain points impacting sales and execution.
• Work closely with operations, systems, and enablement teams to simplify workflows.
• Maintain a single source of truth for Xi performance reporting.

Job description

A leading telecommunications company in Kuala Lumpur seeks a performance analyst to oversee Xi performance tracking across segments and regions. The role involves analyzing performance data to provide actionable insights to leadership, monitoring regional performance, and recommending improvements. Candidates should thrive in a diverse culture and be ready to contribute to a fast-paced team. This position offers an opportunity to impact business decisions and optimize sales execution.